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"The most comprehensive text to date on China's telecommunications industry, this book considers the way Chinese... Read More >>
Numerous questions have arisen, including the role of regulation, funding the Universal Service Obligation, postal... Read More >>
This fascinating book provides a unique experiential view into the hidden globalization of Vodafone, in which was... Read More >>
This exciting new text helps to position service management in the context of business performance management. Service... Read More >>
Presents an argument that postal network initiated cultural shifts during the nineteenth century, laying the foundation... Read More >>
Inefficient delivery systems, corrupt officials, disastrous modernization plans and letter carriers who are frightened... Read More >>
"Management of the callcenter has moved from a reactive ""fire-fighting"" style to a more proactive tactical style... Read More >>
Explores the core requirements of telecommunications, from markets to technology, primarily from the mobile standpoint.... Read More >>
Describing the Royal Mail Coaches which ran for more than sixty years. Read More >>
A clear, objective, and accessible analysis of competition policy issues in the telecommunications industry that... Read More >>
Far reaching reforms in the telecommunications sector has dramatically changed the situation in the Philippines... Read More >>
A comprehensive postal test-preparation guide. It is packed with skill-building drills to help you answer questions... Read More >>
The capacity of South Africa to generate and sustain access to information and communication technologies (ICT)... Read More >>
This book explores the important role that economic performance measurement is playing in the regulation of network... Read More >>
This book is the first comprehensive overview of contemporary systems for secure electronic/digital postage. It... Read More >>
Americans commonly recognize television, e-mail, and instant messaging as agents of pervasive cultural change. But... Read More >>
Presents a market research guide to the telecommunications industry - a tool for strategic planning, competitive... Read More >>
Addresses critical questions and related issues in a long-term assessment of the future of national infrastructures... Read More >>
