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Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next... Read More >>
Household Finance: An Introduction to Individual Financial Behavior speaks to both how people should and how people... Read More >>
How to understand our human biases to separate fact from fiction, identify misinformation when we see it and make... Read More >>
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This book explores all aspects of the new and emerging area of behavioural business. This book identifies behavioural... Read More >>
In today's fast-paced global marketplace, businesses grapple with the relentless demand for innovation in marketing... Read More >>
This volume discusses the new trends in law and regulation in Islamic finance. Islamic finance is a particular component... Read More >>
Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations... Read More >>
In recent decades, the financial markets have experienced various crises, shocks and disruptive events, driving... Read More >>
"""From nurses and teachers to rideshare drivers and funeral directors-an intimate, honest, and illuminating collection... Read More >>
This book explores ways in which inclusive entrepreneurship enhances bottom-up entrepreneurial activity for economic... Read More >>
Understanding consumer behavior in today’s digital landscape is more challenging than ever. Businesses must navigate... Read More >>
Your core customer base is about to be made up of the generation you don’t understand, and perhaps not even like.... Read More >>
Give to get! Your company’s generosity can actually INCREASE your profits, not take away from them. Read More >>
Fame is like lightning. Taylor Swift, Bob Dylan, Leonardo da Vinci, Jane Austen, Oprah Winfrey — all of them were... Read More >>
'Tien Foo, Sumit and Swee Hoon's latest instalment in the Kiasunomics series presents day-to-day issues in interesting... Read More >>
"""The Power of Demand Generation For B2B Marketing Success"" is a comprehensive guide for B2B marketing professionals... Read More >>