Overview

A World of Difference is by diversity and inclusion consultant at Include-Empower, Felicity Menzies, for employees working in global teams; for managers, human resource professionals; and leaders of global companies seeking to minimise the risks and unlock the strategic potential of cultural diversity. Readers will learn how to develop their own cultural intelligence (CQ) and that of their workforce, as well as best-practices for managing and leading effectively across cultures. In A World of Difference, cultural intelligence will emerge as an increasingly powerful driver of performance and profits. Companies and organisations with cultural intelligence benefit from increased innovation and creativity, access to new markets, the attraction and retention of top global talent and a better bottom line. Filled with a mix of anecdotes drawn from the author s personal experiences, and research-driven insights, this fascinating book assists leaders by providing a proven approach for improving global effectiveness.

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9780994542434

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Felicity Menzies is an authority on cultural intelligence, diversity and inclusion in the corporate environment. Felicity s interest in the role of culture in business began during her tenure as the Head of Private Bank, Westpac, in Singapore. There she led a culturally diverse team of bankers serving a multinational client base. Felicity is an accredited facilitator with the Cultural Intelligence Centre and the founder and principal consultant at Culture Plus Consulting. Books by Felicity Menzies A World of Difference: Leading in Global Markets with Cultural Intelligence

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