Overview

Workplace Discourse provides an overview of the rapidly developing field of spoken and written workplace interaction, taking a fresh perspective on research methods and key issues in the field.. It examines discourse in a wide variety of workplace contexts using both genre analysis and a corpus-driven approach. The book draws on Koester's previous research, but examines the current state of workplace discourse more widely. It provides a descriptive account of the linguistic characteristics of workplace discourse within their social and organizational contexts, with illustrative extracts from real texts and naturally occurring spoken interactions. It showcases specific issues at the forefront of current research and practice in this area: the use of English as a lingua franca, the importance of relationship building and the teaching applications of research.

Full Product Details

Author:   Dr. Almut Koester
Publisher:   Continuum Publishing Corporation
Imprint:   Continuum Publishing Corporation
Edition:   NIPPOD
Dimensions:   Width: 15.60cm , Height: 1.00cm , Length: 23.40cm
Weight:   0.294kg
ISBN:  

9781441164827

ISBN 10:   1441164820
Pages:   208
Publication Date:   16 February 2012
Audience:   College/higher education ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
We will order this item for you from a manufactured on demand supplier.
Language:   English

Table of Contents

Part I: Describing workplace discourse  \ 1. What is workplace discourse? \ 2. Workplace Genres: Activities and Texts in Workplace Discourse \ 3. What can a corpus tell us about workplace discourse? \ 4. Working together and getting people to do things: directives, procedural discourse and training \ Part II: Issues and applications in Workplace Discourse \ 5. Relationship-building at work \ 6. Communicating across cultures: English as a lingua franca and communication in the multi-ethnic workplace \ 7. Teaching English for professional, occupational and business purposes \ Bibliography \ Index

Reviews

Workplace Discourse provides an accessible and thought-provoking introduction to spoken and written workplace language. Koester draws upon a wide-range of diverse data sources and highlights the value of an approach that combines genre analysis and corpus linguistics. This publication will be a valuable resource for students, teachers and researchers working in the areas of discourse analysis, corpus linguistics, English language teaching and intercultural communication. --Louise Mullany, Associate Professor of Sociolinguistics, University of Nottingham, UK

Author Information

Almut Koester is Senior Lecturer in English Language at the University of Birmingham, UK She is author of Investigating Workplace Discourse (London, Routledge, 2006) and The Language of Work (London: Routledge, 2004)

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