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OverviewA guide to improved communication shows readers how to avoid the most common conversational disasters, listen and speak more effectively, engage people through empathy, and use a simple, easily remembered strategy to communicate point of view.. Full Product DetailsAuthor: George J. Thompson, PhDPublisher: HarperCollins Publishers Inc Imprint: HarperCollins Dimensions: Width: 14.00cm , Height: 1.30cm , Length: 20.30cm Weight: 0.170kg ISBN: 9780060577650ISBN 10: 0060577657 Pages: 240 Publication Date: 02 March 2004 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |