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OverviewLeading change in the right direction and sustaining change is extremely difficult without relevant measures and management of those measures. Providing a leadership and management guide to achieving objectives, this book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership. It includes case studies from the aviation and manufacturing industries as well as forms to facilitate implementation. The author describes a culture change method based on changing behaviors. Full Product DetailsAuthor: Richard MorrowPublisher: Taylor & Francis Inc Imprint: Productivity Press Dimensions: Width: 17.80cm , Height: 2.00cm , Length: 25.40cm Weight: 0.566kg ISBN: 9781439895603ISBN 10: 1439895600 Pages: 322 Publication Date: 19 June 2012 Audience: College/higher education , Professional and scholarly , Postgraduate, Research & Scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsOverview of Process Improvement and the 3Ms. Change Leadership. Resistance to Change and Process Improvement. Process Improvement Methodologies. Roadmap for Process Improvement. Chartering the Process Improvement Work. Stakeholder Analysis. Finding the Root Causes, Improving, and Controlling. Utilizing the 3Ms: Measure, Manage to the Measure, and Make It Easier. What to Measure. Measure Risk to Achieve High Reliability. Measurement as a System. How to Share and Communicate Measurements. 3Ms: Manage to the Measure. 3Ms: Make It Easier. High Reliability. Summary.ReviewsIn this book, Rick Morrow provides a clear, structured, and disciplined approach to improving processes and systems in any industry or organization in need of improvement. He gives readers great insight into how all the tools of improvement can indeed be used in an integrated approach to improve service or product reliability, quality, safety, utilization, and efficiency. He wraps this around straightforward steps and the management systems required to sustain improvements. A must read for all looking to improve an organization and delivery system.-Charles Hagood, Founder & Past President of The Access Group, International Industrial and Business Services Consulting As an international expert in quality and safety, Utilizing the 3Ms of Process Improvement is my go-to-guide for practical applications in process improvement. This is a must read for all professionals looking to create sustainable processes and improve outcomes.-David Jaimovich, MD, President of Quality Resources International In this book, Rick Morrow provides a clear, structured, and disciplined approach to improving processes and systems in any industry or organization in need of improvement. He gives readers great insight into how all the tools of improvement can indeed be used in an integrated approach to improve service or product reliability, quality, safety, utilization, and efficiency. He wraps this around straightforward steps and the management systems required to sustain improvements. A must read for all looking to improve an organization and delivery system.-Charles Hagood, Founder & Past President of The Access Group, International Industrial and Business Services Consulting As an international expert in quality and safety, Utilizing the 3Ms of Process Improvement is my go-to-guide for practical applications in process improvement. This is a must read for all professionals looking to create sustainable processes and improve outcomes.-David Jaimovich, MD, President of Quality Resources International In this book, Rick Morrow provides a clear, structured, and disciplined approach to improving processes and systems in any industry or organization in need of improvement. He gives readers great insight into how all the tools of improvement can indeed be used in an integrated approach to improve service or product reliability, quality, safety, utilization, and efficiency. He wraps this around straightforward steps and the management systems required to sustain improvements. A must read for all looking to improve an organization and delivery system. --Charles Hagood, Founder & Past President of The Access Group, International Industrial and Business Services Consulting As an international expert in quality and safety, Utilizing the 3Ms of Process Improvement is my go-to-guide for practical applications in process improvement. This is a must read for all professionals looking to create sustainable processes and improve outcomes. --David Jaimovich, MD, President of Quality Resources International Author InformationRichard Morrow is the Director of Healthcare Performance Partners. Tab Content 6Author Website:Countries AvailableAll regions |