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OverviewFor 30 years, discussions about generational differences in the workplace have grown increasingly complex and frustrating. Beginning with Generation X, experts have identified three, then four, and now even five distinct generations operating side by side – each allegedly unique and requiring their own management approach. If you buy all that, the more generations that share a workplace, the tougher it is to collaborate productively. But the conventional wisdom is wrong. It isn’t so complicated, and it doesn’t have to be so difficult. In Us vs. Them, Jeff Havens offers a far simpler and more intuitive model – and actionable solutions. Think of two generations, not five: older, more experienced workers, and their younger, less experienced counterparts. Suddenly, you can frame generational issues in a more straightforward and sensible way – and find simple solutions that were previously intractable. Packed with statistics, historical analyses and real-world examples, Us vs. Them addresses each root cause of generational tension in the workplace, including differing attitudes toward loyalty, innovation, change, career advancement, and continuing education. Havens cuts through stereotypes, offering surprising (and evidence-based) insights about both older and younger employees. (For example: younger workers aren’t nearly as disloyal as claimed, and older workers aren’t always as loyal as you might imagine.) Once you see your workplace in this simpler, more accurate way, it’s easy to master Havens’ powerful strategies for tackling generational issues. From planning career advancement and succession to managing the pace of innovation, you can put Havens’ ideas to work right now – and for the rest of your career. Full Product DetailsAuthor: Jeff HavensPublisher: Pearson Education (US) Imprint: Pearson FT Press Dimensions: Width: 16.00cm , Height: 2.00cm , Length: 23.50cm Weight: 0.519kg ISBN: 9780134195100ISBN 10: 0134195108 Pages: 272 Publication Date: 30 June 2015 Audience: College/higher education , Tertiary & Higher Education Format: Hardback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsIntroduction: Why This Book Needed to Be Written 1 Part One: Simplifying the Picture 11 Chapter 1: Destroying the Four-Generation Myth 13 Generational Differences Throughout the Ages 15 How Marketing Created the “Multigenerational Workforce” 17 So How Does This Relate to the Generational Question? 19 The Four (Totally Invented) Generations in Today’s Workplace 21 The Two Major Problems with the Four-Generation Model 24 Chapter 2: The Two-Generation Model 37 And...Your Point? 38 Generation Us and Generation Them 41 Us vs. Them, the Professional Version 45 How the Us/Them Dynamic Operates 46 Chapter 3 Consolidating Generational Arguments (or, Let the Stereotypes Begin!) 53 Two Visions of the Future 63 Part Two: Solving the Problem 71 Chapter 4: On the Nature of Loyalty and Its Effect on Work Ethic 73 The Importance of Loyalty 75 Are Today’s Younger Workers Really Less Loyal Than Previous Generations? 76 How Is This Possible? 81 What Is Dunbar’s Number, and Why Should I Care? 82 The Rise of the Internet and Its Effect on the Desire for Loyalty 84 The Search for Connection Goes Global 88 So if All This Is True, Why Do Young People Seem Less Loyal? 92 Loyalty Is a Two-Way Street 94 What We Used to Hear About Work, and What We’re Hearing Now 98 What Does This All Mean? 101 So What Can You Do? 106 Chapter 5: On The Pace of Career Advancement (In Any Career) 115 A Secret About Every Old Person You Work With 119 Experience, Experience, Experience 121 The 10,000-Hour Rule (Which Is a Lie but Gets the Point Across Anyway) 123 Advancement Is a Process 125 Quiz: Show Me The Money!!! 126 And Now, Something for Old People 130 The One Thing Technology Can’t Improve 131 How This Causes Tension 134 Advancement Never Stops 135ReviewsThe biggest challenge facing businesses today is generational differences. We either learn how to work with each other, or we can close the doors. Jeff Havens has nailed the problem, the challenges, the frustrations, and has the fixes to work through them. Your business can't survive without this information. -Larry Winget, six time New York Times/Wall Street Journal best-selling author, social commentator, and television personality. Author of Grow a Pair: How to Stop Being a Victim and Take Back Your Life, Your Business, and Your Sanity With a dash of wit, pinch of irreverence, helping of data and analysis, sprinkle of snark, and hint of anecdotal flavor, Jeff Havens has provided a straightforward set of strategies that supports a clear pathway of understanding and success for all in the workplace. Us vs. Them is the perfect antidote to the Me vs. You syndrome and delivers a framework where we all really can just get along and thrive in the workplace. -Cindy Cisneros, Vice President of Education Programs, Committee for Economic Development In Us vs. Them, Jeff Havens helps bridge generational gaps with his witty insight in this hilarious, helpful, and refreshing book. -Ashley Rhodes-Courter, MSW, International and New York Times bestselling author of Three Little Word and Three More Words In his book, Jeff Havens provides supervisors with much simpler guidelines than the current, more complicated literature on generations. Us vs. Them makes sense! It also avoids the negative messages that some generational literature presents. It delivers strategies and easy low-cost to no-cost ideas that will really work. -Angela S. Kemp, SPHR & GPHR, 32-year HR and communications Professional Multi-Generational Workplaces may sound like the name of a Seattle grunge band, but once you read Us vs. Them, you'll be the one holding the drumsticks. -Tim McEachern, co-author, The New, New Economy Us vs. Them covers a very important topic for our management team. We have developed a class specifically on this topic and the ideas I am getting from this book will prove invaluable in training our managers. I find Jeff's approach to this subject very refreshing as he uses real world examples that everyone can relate to. -Johnny Carcioppolo, Director, Corporate Learning Solutions, Jack Henry & Associates, Inc. (R) Jeff's book is written in a light-hearted and conversational tone, which makes it easy and enjoyable to read. It's like sitting at the kitchen table with a friend having a chat about practical ways to work and how to get along with lots of people. His examples are real, and his suggestions are down to earth and applicable to anyone, no matter what their background. -Becky Ropp, Director, Talent Management, GROWMARK, Inc. Jeff Havens is, in a word: freaking hilarious...ok, two. Seriously, not many writers can make me laugh out loud, but this guy is SERIOUSLY funny. In Us vs. Them Jeff cleverly weaves insightful real life case studies about loyalty, work ethic, mentorship, complacency, innovation, and change, with sprinkles of Yodalike generational wisdom that are designed to help you achieve greater results in business, as well as in life. If you're managing people, hiring people, or are looking to get hired-this book is a must-read. Trust me, the footnotes alone are worth the price of admission! -Ross Bernstein, best-selling sports author and award-winning business speaker In the workplace there are still minefields to conquer, language to temper, and management styles to avoid. Luckily, you've got Jeff Havens as your tour guide, and he takes his readers on an entertaining and intergenerational journey of how to make work a little less painful, a lot more profitable, and maybe even fun. -Steve Culbertson, CEO, Youth Service America The biggest challenge facing businesses today is generational differences. We either learn how to work with each other, or we can close the doors. Jeff Havens has nailed the problem, the challenges, the frustrations, and has the fixes to work through them. Your business can't survive without this information. -Larry Winget, six time New York Times/Wall Street Journal best-selling author, social commentator, and television personality. Author of Grow a Pair: How to Stop Being a Victim and Take Back Your Life, Your Business, and Your Sanity With a dash of wit, pinch of irreverence, helping of data and analysis, sprinkle of snark, and hint of anecdotal flavor, Jeff Havens has provided a straightforward set of strategies that supports a clear pathway of understanding and success for all in the workplace. Us vs. Them is the perfect antidote to the Me vs. You syndrome and delivers a framework where we all really can just get along and thrive in the workplace. -Cindy Cisneros, Vice President of Education Programs, Committee for Economic Development In Us vs. Them, Jeff Havens helps bridge generational gaps with his witty insight in this hilarious, helpful, and refreshing book. -Ashley Rhodes-Courter, MSW, International and New York Times bestselling author of Three Little Word and Three More Words In his book, Jeff Havens provides supervisors with much simpler guidelines than the current, more complicated literature on generations. Us vs. Them makes sense! It also avoids the negative messages that some generational literature presents. It delivers strategies and easy low-cost to no-cost ideas that will really work. -Angela S. Kemp, SPHR & GPHR, 32-year HR and communications Professional Multi-Generational Workplaces may sound like the name of a Seattle grunge band, but once you read Us vs. Them, you'll be the one holding the drumsticks. -Tim McEachern, co-author, The New, New Economy Us vs. Them covers a very important topic for our management team. We have developed a class specifically on this topic and the ideas I am getting from this book will prove invaluable in training our managers. I find Jeff's approach to this subject very refreshing as he uses real world examples that everyone can relate to. -Johnny Carcioppolo, Director, Corporate Learning Solutions, Jack Henry & Associates, Inc.(R) Jeff's book is written in a light-hearted and conversational tone, which makes it easy and enjoyable to read. It's like sitting at the kitchen table with a friend having a chat about practical ways to work and how to get along with lots of people. His examples are real, and his suggestions are down to earth and applicable to anyone, no matter what their background. -Becky Ropp, Director, Talent Management, GROWMARK, Inc. Jeff Havens is, in a word: freaking hilarious...ok, two. Seriously, not many writers can make me laugh out loud, but this guy is SERIOUSLY funny. In Us vs. Them Jeff cleverly weaves insightful real life case studies about loyalty, work ethic, mentorship, complacency, innovation, and change, with sprinkles of Yodalike generational wisdom that are designed to help you achieve greater results in business, as well as in life. If you're managing people, hiring people, or are looking to get hired-this book is a must-read. Trust me, the footnotes alone are worth the price of admission! -Ross Bernstein, best-selling sports author and award-winning business speaker In the workplace there are still minefields to conquer, language to temper, and management styles to avoid. Luckily, you've got Jeff Havens as your tour guide, and he takes his readers on an entertaining and intergenerational journey of how to make work a little less painful, a lot more profitable, and maybe even fun. -Steve Culbertson, CEO, Youth Service America Author InformationJEFF HAVENS is one of North America’s most in-demand presenters. His extraordinary ability to deliver high-quality education in an entertaining way has earned him dozens of repeat clients, all of whom appreciate his insistence that education is the only way that we improve at anything, and that we’ll all improve better and faster if we enjoy the learning process. By combining traditional presentation content with the entertainment value of a comedy show, Havens has found enthusiastic audiences in government, academia, small businesses and the Fortune 50, all while still being one of the youngest members of the professional speaking circuit. He is a Phi Beta Kappa graduate of Vanderbilt University and lives in Michigan with his wife, Laura, and their dog, Pancake. For more information, visit www.jeffhavens.com. Tab Content 6Author Website:Countries AvailableAll regions |
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