Understanding and Managing IT Outsourcing: A Partnership Approach

Author:   S. Datta ,  N. Oschlag-Michael
Publisher:   Palgrave Macmillan
ISBN:  

9781137497307


Pages:   100
Publication Date:   02 June 2015
Format:   Hardback
Availability:   In Print   Availability explained
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Understanding and Managing IT Outsourcing: A Partnership Approach


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Overview

Understanding and Managing IT Outsourcing explains and illustrates how uncertainty and trust interact with each other, and how an understanding of this interaction is critical to success in IT outsourcing. A partnership approach that is built on trust can be the determinant of success but this book explains in which particular outsourcing context this approach is likely to pay dividends.

Full Product Details

Author:   S. Datta ,  N. Oschlag-Michael
Publisher:   Palgrave Macmillan
Imprint:   Palgrave Pivot
Dimensions:   Width: 14.00cm , Height: 1.10cm , Length: 21.60cm
Weight:   0.294kg
ISBN:  

9781137497307


ISBN 10:   1137497300
Pages:   100
Publication Date:   02 June 2015
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Introduction 1. IT Outsourcing 2. Uncertainties In Outsourcing 3. Trust And Partnerships In Outsourcing 4. Developing Uncertainty And Trust Constructs 5. Findings And Discussion On Case Studies 6. Conclusions

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Author Information

Surja Datta is a senior lecturer in strategy in Oxford Brookes University, UK. Before entering academia, Surja had extensive experience in the corporate world including strategizing and managing offshore outsourcing relationships. He received his doctorate from Bristol Business School, and holds an MBA from Strathclyde University and an MA in Applied Social Research from the University of the West of England. His research interests include outsourcing, innovation and university-industry linkages. Neil Oschlag-Michael is a strategy, management and technology consultant. He has extensive global experience in a range of strategy, business transformation, outsourcing and development roles, working at businesses, consultancies and vendors. He holds an MBA from Oxford Brookes University and his research interests include innovation, transformation and outsourcing.

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