Transport Management Successes and Failures: Communication Case Studies of The Good, The Bad and The Ugly
Author:   Linda J. Tavlin
Publisher:   Taylor & Francis Ltd
ISBN:  

9781032987293


Pages:   188
Publication Date:   10 November 2025
Format:   Hardback
Availability:   Not yet available   Availability explained
This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release.

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Transport Management Successes and Failures: Communication Case Studies of The Good, The Bad and The Ugly


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Full Product Details

Author:   Linda J. Tavlin
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.550kg
ISBN:  

9781032987293


ISBN 10:   1032987294
Pages:   188
Publication Date:   10 November 2025
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Not yet available   Availability explained
This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release.

Table of Contents

1. Brick by Brick: Lay the Foundation for a Successful Management Strategy – The 3 – 6 – 4 Method 2. 25 Keys That Unlock the Door to Triumphant Communication: The Techniques at the Core of Many Managers’ Success or Failure 3. A Tale of Two Airlines: Malaysia MH 370 vs. Indonesia AirAsia QZ 8501 4. Federal Managers Impose Harassment and Abuse: Employees’ and Taxpayers Pay the Price 5. Amtrak Management’s Successful Strategy: Following the Rules to Stay on Track 6.Cruising for Life or Death: Offloaded in Africa 7. When It’s Good It’s Very, Very Good: When Common Sense Makes Sense 8. When Bad Takes Priority: The Resulting Aftermath 9. When Bad Turns Ugly: The Self-Inflicted Disaster

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Author Information

Linda J. Tavlin is an author and the president of an international transportation communication consultancy with over 35 years’ experience training organizations on how to deal with controversial audiences, the accident investigation process, and putting process improvement plans in place to enhance management efficiency. Linda has taught aviation communication in the accident investigation and safety programs at Cranfield University, U.K., and the University of Southern California.

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