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OverviewReflection is a process by which professionals consider experiences to gain insights about their practice. It supports people to continually improve the way they work and the care they provide, it allows for mistakes to be accepted and analysed rather than repeated, and it is encouraged by professional bodies wishing to foster improvements in services and continuous professional development. Specifically designed for staff working across health and social care, this self-development workbook guides users to reflect on experiences, focus their thoughts, generate new ideas about what good practice looks like, and understand the impact of their actions on others. Expert CQC inspector Terri Salt stresses that through careful reflection everyone in a service can make a difference - and that only when every member of staff seeks to do so can services move beyond the ordinary and start to become genuinely 'Outstanding'. Full Product DetailsAuthor: Terri SaltPublisher: Pavilion Publishing and Media Ltd Imprint: Pavilion Publishing and Media Ltd Volume: 1 ISBN: 9781913414696ISBN 10: 1913414698 Pages: 350 Publication Date: 29 January 2021 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In stock We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTERRI SALT is Inspection Manager for the Care Quality Commission (CQC) - the regulator of all health and social care services in England. Until recently she was Head of Hospital Inspection for North London. As one of the longest serving regulators in the country, Terri is unique in having regulated all types of services (today's inspectors specialise in only one). She awarded the very first 'Outstanding' rating, (for end of life care at Frimley Park Hospital), and she has awarded more 'Outstanding' ratings to hospitals than any other member of CQC staff. Terri trained as a nurse for adults and children, and retains a current professional registration. She earned qualifications in a range of nursing specialisms before leaving clinical practice to start a family. She then moved into lecturing and eventually management, joining the CQC in 2000. She has given keynote talks on the subject of what 'Outstanding' looks like. Tab Content 6Author Website:Countries AvailableAll regions |