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OverviewRalf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires. Full Product DetailsAuthor: Ralf FriedrichPublisher: Springer Imprint: Springer Edition: 1st ed. 2017 Weight: 4.996kg ISBN: 9783658197704ISBN 10: 3658197706 Pages: 364 Publication Date: 08 November 2017 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand  We will order this item for you from a manufactured on demand supplier. Table of ContentsRelated Research on Virtual Teams, Performance Criteria and Maturity Models.- Research Methodology and Empiric Results on the Development of the VTMM.- Validation of the VTMM by the Delphi Method.- Pilot Implementation.- VTMM (R) Assessment Process.ReviewsAuthor InformationDr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany. Tab Content 6Author Website:Countries AvailableAll regions |
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