Overview

Trust doesn't vanish with a bang. It leaks away in queues, waiting rooms and everyday rules that start to feel like tests. In The Trust Crash, Crispin Harrowell follows the quiet mechanics of modern mistrust: how polarisation rewards certainty, how information disorder fractures shared referees, and how institutions burn through legitimacy faster than they can earn it back. When cooperation stops being the default, small frictions turn personal, staff become proxies, and ""benefit of the doubt"" starts to feel like an unaffordable luxury. Harrowell keeps the focus on what's human. Belonging and status. Humiliation points that accumulate. Exhaustion that shrinks the moral circle. None of it requires villains. The pressure is the environment-and it makes mistrust a rational choice. But this isn't a doom book. Without romance and without slogans, The Trust Crash shows what repair looks like when it's real: fairness you can feel, accountability with receipts, and local referees earning credibility the slow way. Along the way, Harrowell lays out what would genuinely change his mind-and what signs to watch for when the noise gets loud. A steady, sceptical guide to the era where the hardest argument isn't over what happened, but over who gets to call it.

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