The Theory and Practice of Change Management

Author:   John Hayes
Publisher:   Palgrave Macmillan
Edition:   3rd Revised edition
ISBN:  

9780230210691


Pages:   496
Publication Date:   05 February 2010
Format:   Paperback
Availability:   Out of stock   Availability explained


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The Theory and Practice of Change Management


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Overview

A core textbook for all modules in Change Management, John Hayes examines and applies all of the key theories on change to organisational settings. Diagnostic tools and immersive learning exercises enable students to identify change and experience various outcomes based on real-world scenarios. The unique experiential learning exercises allow students to reflect on their own experiences of change. Hayes strikes a balance between theory and practice by examining the key theories on change and applying those theories to organisational settings to demonstrate how organisations can develop practical tools to help implement change. Key Features * Blend of theory and practice * Breadth of coverage * Experiential learning exercises - allow students to play the role of a consultant and diagnose a need for change * Case studies * Diagnostic tools to help students grasp the practical techniques * Accessible - especially for those with no prior knowledge of change management theory * A comprehensive companion website NEW for the 3rd Edition * 2 colour design * 5 new chapters covering the latest developments * New thinking assignments * 12 new cases from a range of countries including Denmark, The Netherlands, India, China, USA, Germany and from a range of sectors (NGOs, not-for-profit, large and small companies, multi-national organisations, public and private sector) * New chapter on sustainability addresses how to make change 'stick' and how to 'spread' good practice through the organisation * Increased depth * Improved signposting and cross-referencing helps link the material together making it easier for students to see how everything fits together

Full Product Details

Author:   John Hayes
Publisher:   Palgrave Macmillan
Imprint:   Palgrave Macmillan
Edition:   3rd Revised edition
Dimensions:   Width: 19.00cm , Height: 2.70cm , Length: 24.60cm
Weight:   0.969kg
ISBN:  

9780230210691


ISBN 10:   0230210694
Pages:   496
Publication Date:   05 February 2010
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Out of stock   Availability explained

Table of Contents

PART I: THE NATURE OF CHANGE Patterns of Change The Process of Change PART II: RECOGNIZING THE NEED FOR CHANGE AND STARTING THE CHANGE PROCESS Recognising the Need for Change Starting the Change Process PART III: DIAGNOSIS Open Systems Models and Alignment Other Diagnostic Models Gathering and Interpreting Information for Diagnosis PART IV: MANAGING THE PEOPLE ISSUES Power, Politics and Stakeholder Management The Role of Leadership in Change Management Communicating Change Motivating Others to Change Managing Personal Transitions Modes of Intervening PART V: PLANNING AND PREPARING FOR IMPLEMENTATION Shaping Implementation Strategies Developing a Change Plan Types of Intervention Selecting Interventions PART VI: IMPLEMENTING CHANGE Collective Learning in Organisations Action Research Appreciative Inquiry Training and Development High Performance Management Business Process Re-engineering Lean *NEW* Restructuring for Strategic Gain: Mergers& Acquisitions *NEW* Merging Groups:Combining People for Effective Performance*NEW* PART VII: REVIEWING CHANGE Reviewing Change PART VIII: SUSTAINING CHANGE Making Change Stick *NEW* Spreading Change *NEW* Pulling it all Together: Concluding Case

Reviews

'This book provides an excellent overview of the complex field of change management. Relevant theories are clearly explained and closely linked to practical examples and exercises. Thoroughly recommended.' - Katie Truss, Director of the Centre for Research in Employment, Skills and Society; Professor of Leadership, HRM and Organization, Faculty of Business and Law, Kingston University, UK 'This is an excellent overview to the body of knowledge connected to the theory and management of change. It's enjoyable to read and covers an unexpectedly wide range of material, all within the context of a process model of change.' - Suzanne Pollack, Henley Business School, University of Reading, UK 'A comprehensive core study text suitable for any students of change management or managers who need to know more about the subject. Its excellent literature review, case studies and exercises for each of the topics allow readers to evaluate their own experience in the change management context. I would not hesitate to recommend it as a core text for any of my students.' - Sylvie Jackson, Senior Lecturer in Change Managment and Performance Measurement, Department of Engineering Systems and Management, Cranfield University, UK 'A thoughtful textbook that presents a richly combined view of both theory and practice in managing change.' - Muayyad Jabri, Associate Professor, School of Business, University of New England, Australia


Author Information

JOHN HAYES is Professor of Management at Leeds University Business School, UK. He also teaches at Copenhagen Business School and Aarhus School of Business in Denmark.

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