Overview

With a clear organizing framework, based on a process model of change, and vast breadth of coverage, John Hayes’ best-selling textbook covers all stages of change management. This 7th edition equips you with the practical tools, and knowledge of recent academic research and thinking, to manage change in all types of organizations. It embeds learning with a range of pedagogical tools, including experiential learning exercises, research reports, in-text examples and case studies from real-life organizational situations. Taking a managerial approach, this textbook is suitable for undergraduate, postgraduate and MBA students studying change management as well as for practitioners. New to this edition: -Chapter on trust in change management exploring the importance of trust in the change process -More on responding to big bang disruptions such as the impact of Covid 19 on businesses -New content on how cognitive style can affect sensitivity to emerging issues -A new change management tool, the Cognitive Style Index, for measuring cognitive style hosted on the companion website and discussed in the book -Discussion of the effects of working from home and hybrid working practices, and the need for modular and systemic diagnosis -More tables and many new case studies The companion website provides a range of resources to support teaching and learning, including narrated audio-visual tutorials, a testbank, interactive quizzes, detailed case study briefings and bonus cases, and interactive change management tools.

Full Product Details

9781350413344

Table of Contents

Reviews

It is more than just a textbook, it contains a wealth of current and relevant resources that supplement students' learning and provide support for educators. * Michelle Littlemore, Northumbria University, UK * The updates are excellent, reflecting current research and integrating commentary on recent events, such as the pandemic, to demonstrate approaches to change. * Amy Wallis, Wake Forest University, USA * This updated edition, enriched with insights on trust-building and practical case studies, solidifies the book's relevance for both academics and practitioners striving to create socially responsible, sustainable, and ethical change. * Deanna Grant-Smith, University of the Sunshine Coast, Australia * Weaves current macro environmental topics into each chapter with diverse and wide-ranging case studies making it a must have for any change management course. * Samantha Burvill, Swansea University, UK *

Author Information

John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK.

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