Overview

While advanced technologies such as the Internet of Things (IoT), artificial intelligence (AI) and data infrastructures offer solutions for improving urban management and quality of life a priori, they also raise major challenges and risks. This book explores the constituent dimensions of the so-called smart city from two singular angles: the new uses stimulated by innovations and the needs that these innovations fill (mobility, food, culture, tourism, housing, etc.). Based on research carried out by the CitUs International Chair in collaboration with the cities of Montpellier and Montreal, The Smart and Resilient City explores the impact of digital, ecological and social transformations on urban management and the lives of city dwellers. It provides essential and engaging reading for the academic community in cities in transition, helping public and private decision-makers to develop new territorial projects that combine innovation with individual and collective well-being.

Full Product Details

Author:   Gilles N'Goala (Universite de Montpellier, France) ,  Florence Paulhiac Scherrer (UQAM, Montreal, Canada) ,  Fabien Durif (UQAM, Montreal, Canada)
Publisher:   ISTE Ltd and John Wiley & Sons Inc
Imprint:   ISTE Ltd and John Wiley & Sons Inc
ISBN:  

9781786309983

ISBN 10:   178630998
Pages:   304
Publication Date:   07 August 2025
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Out of stock  
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Table of Contents

Preface xiii Gilles N'GOALA, Florence PAULHIAC SCHERRER and Fabien DURIF Introduction. Smart City: Lives in Transition xv Gilles N'GOALA, Florence PAULHIAC SCHERRER and Fabien DURIF Part 1. The Smart City: What Transitions? 1 Introduction to Part 1 3 Florence PAULHIAC SCHERRER Chapter 1. Protection 7 Inès KOLLI and Philippe COHARD 1.1. Introduction: a sustainable and sober city 7 1.2. Digital city and sober city: reconcilable issues 8 1.3. A qualitative study for better understanding the development of smart cities in view of sobriety 13 1.4. Sustainable and sober city: key points 16 1.5. Conclusion 17 1.6. Appendix: profiles of respondents to the qualitative study 18 1.7. References 19 Chapter 2. Including People 23 Léa CAUCHARD 2.1. Introduction: a digital city for all citizens 23 2.2. Understanding ""digital inequalities"": citizens' relationship to digital technology 25 2.3. Digital inclusion at the level of the smart city: designing digital pathways for all citizens 28 2.4. Going further in inclusive and digital design: considering citizens' perceptions 30 2.5. Conclusion: a new approach to digital inclusion for supporting citizens during the digital transition of the city 33 2.6. References 34 Chapter 3. Co-creating 37 Isabelle BORIES-AZEAU and Jessica CLEMENT 3.1. Introduction: the smart city, toward a new model of governance 37 3.2. A proposed framework of analysis 38 3.3. Methodology 41 3.4. Results 44 3.5. Conclusion 50 3.6. References 51 Chapter 4. Reassuring 55 Audrey PORTES and Gilles N'GOALA 4.1. Introduction: a transparent city, from reality to illusion 55 4.2. Definition of a transparent smart city 57 4.3. Transparency and trust: the causalities 62 4.4. Empowerment of citizens as a condition for true digital transparency 66 4.5. Conclusion 72 4.6. References 73 Chapter 5. Involvement 77 Julie JAMMES, Gilles N'GOALA and Pauline FOLCHER 5.1. Introduction: a socially acceptable innovative city at the service of citizen participation 77 5.2. The socially acceptable city: toward new registers of legitimacy for innovation 79 5.3. The role of communication: a challenge to make the innovative city socially acceptable 83 5.4. Effectively raising awareness among users about innovation 87 5.5. References 89 Chapter 6. Informing 93 Ambre GAMBIN 6.1. Introduction: fighting the spread of fake news in the smart city 93 6.2. A technological environment facilitating the spread of misleading information. 94 6.3. Technological innovation in the service of detecting false information 98 6.4. Protecting yourself from fake news in the smart city: the need for human resources 101 6.5. References 105 Part 2. The Smart City: What Lifestyle for Citizens? 107 Introduction to Part 2 109 Gilles N'GOALA Chapter 7. Inhabiting 113 Sarah MUSSOL and Pauline FOLCHER 7.1. Introduction: everyday life in the smart city 113 7.2 Inhabiting tomorrow: representations of housing in the smart city 114 7.3. Political visions of inhabiting tomorrow 119 7.4. Residential practices in the smart cities of tomorrow 123 7.5. References 124 Chapter 8. Eating 127 Karine GARCIA, Andréa GOURMELEN and Angélique RODHAIN 8.1. Introduction: creating a smart food environment, the case of the city of Montpellier 127 8.2. The smart city on food issues 128 8.3. The case of the city of Montpellier 132 8.4. Conclusion 146 8.5. References 147 Chapter 9. Smart Culture, Immersion, Co-creation and Public Engagement 151 Olga GONCALVES, Camille LACAN and Gilles N'GOALA 9.1. Introduction 151 9.2. The digital in search of legitimation 152 9.3. Toward new cultural trails: creation or destruction of value for audiences 156 9.4. From accessibility to the appropriation of cultural experience by the public 159 9.5. Public engagement or disengagement 162 9.6. Conclusion: smart culture, smart people 164 9.7. References 167 Chapter 10. Consuming 171 Fabien DURIF 10.1. Introduction: claims of better consumption in the city of tomorrow 171 10.2. The need to move toward more ""sustainable"" consumption 173 10.3. Thinking of the city of tomorrow as a living laboratory for sustainable consumption 176 10.4. Conclusion: challenges linked to sustainable consumption at the territorial level 179 10.5. References 179 Chapter 11. Moving Around 183 Sara LAURENT and Florence PAULHIAC SCHERRER 11.1. Introduction: integrating marketing into mobility policies 183 11.2. Demand management for low-carbon mobility 185 11.3. Supporting changes initiated by public policies through marketing 187 11.4. Effective design of MaaS solutions using nudge and gamification 190 11.5. Conclusion 193 11.6. References 194 Chapter 12. Traveling 199 Intissar ABBES and Arnaud MAES 12.1. Introduction: technology enhancing the hospitality experience at the heart of a smart destination 199 12.2. Hospitality and its meanings 200 12.3. The contributions of digital technology to territorial tourist hospitality 202 12.4. Locals: new ambassadors for a smart destination 205 12.5. Virtual hospitality, a reflection of territorial hospitality 206 12.6. Technology and prejudice: the dark side of virtual hospitality 207 12.7. Technology supporting a more hospitable destination for its residents 208 12.8. Conclusion 210 12.9. References 210 Chapter 13. Healing 215 Blandine CHAPEL and Sarah GARIDI 13.1. Introduction: connected care, digital health in smart cities 215 13.2. Embedding digital health in smart cities 216 13.3. Creation of solutions and initiatives in territories: when actors mobilize to innovate 221 13.4. Rethinking coordination of pathways across the territory: shared digital platforms 225 13.5. Conclusion 229 13.6. References 230 Chapter 14. Learning 235 Sara LAURENT 14.1. Introduction: creating new learning experiences accessible to all 235 14.2. Designing new learning experiences 236 14.3. Thinking about the accessibility of new learning experiences 239 14.4. Conclusion: challenges linked to education at the territorial level 240 14.5. References 241 Conclusion. Shaping the Digitized City 243 Nicolas MERVEILLE List of Authors 257 Index 259

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Author Information

Gilles N’Goala is Professor of Management and Marketing at the University of Montpellier, France, and Co-holder of the CitUs International Chair on the uses and practices of the intelligent city. Florence Paulhiac Scherrer is Professor of Urban Studies at ESG UQAM, Canada, and Co-holder of the CitUs International Chair on the uses and practices of the intelligent city. Fabien Durif is Full Professor at ESG UQAM, Canada, and Director of the Observatoire de la consommation responsable and the FCI – GreenUXlab laboratory.

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