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OverviewThis book is your comprehensive playbook for navigating one of the most challenging and rewarding jobs in the RV world. It is designed for the brand-new advisor, starting from square one and building a foundation of excellence. It will equip you with the technical processes, communication strategies, and deep psychological insights needed to transform stressful service encounters into opportunities for building unshakable customer trust. You will learn not just what to do, but why you're doing it-understanding the customer's mindset, navigating the labyrinth of warranties, and ultimately positioning yourself as their indispensable advocate. Full Product DetailsAuthor: Steve SymsPublisher: Independently Published Imprint: Independently Published Dimensions: Width: 15.20cm , Height: 1.00cm , Length: 22.90cm Weight: 0.263kg ISBN: 9798277252710Pages: 190 Publication Date: 03 December 2025 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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