The Relationship Economy: Building Stronger Customer Connections in the Digital Age

Author:   John R Dijulius
Publisher:   Greenleaf Book Group LLC
ISBN:  

9781626346437


Pages:   384
Publication Date:   08 October 2019
Format:   Hardback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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The Relationship Economy: Building Stronger Customer Connections in the Digital Age


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Author:   John R Dijulius
Publisher:   Greenleaf Book Group LLC
Imprint:   Greenleaf Book Group LLC
ISBN:  

9781626346437


ISBN 10:   1626346437
Pages:   384
Publication Date:   08 October 2019
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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John DiJulius is the authority on world-class customer experience, organizations across America use his philosophies and systems for creating world-class service. He has worked with companies such as the The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Panera Bread, Nestle, Marriott Hotel, PWC, National City Bank, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-a, and many more, to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations.

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