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Author:   Bashker Biswas (DeVry University and Keller Graduate School of Management, USA) ,  William Garrison ,  Robert Ramirez
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.616kg
ISBN:  

9780367641290

ISBN 10:   0367641291
Pages:   220
Publication Date:   11 November 2022
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

"Chapter 1: History of Human Capital Management Dr. Bashker Biswas The Industrial Revolution and the History of Labor Management Personnel Management Human Resource Management Human Capital Management A Company’s Most Valuable Asset Accounting for Intangibles – From Human Resource to Human Capital Vast Improvements in Productivity Due to The People Fleeting Intangible Assets and the Need for Retention Chapter 2: The Changing Nature of Work Dr. Bashker Biswas The Changing Nature of Work Technology and the Changing Nature of Work The Fourth Industrial Revolution – Automation and Workforce Diversity Globalization Technology as a Disruptor The ""Reskilling"" Challenge Predicting Reskilling Needs Today’s Skills Gap Can the Humans Do It? Assessing Human Capital High Touch in a High-Tech World Decomposing Jobs and Skills Inventories Interoperable Learning Record Temporary Work Remote Work Automation and the Changing Nature of Work Chapter 3: The Changing Nature of the Employment Contract Professor William Garrison The Current Employment Contract Employee Engagement – Time for Change Baby Boomer Loyalty and the Promise of a Pension Gen X – The Individual That Cannot Be Defined But Still Wants Paradise The Millennial Experience! Millennial Mindset and The Happiness Formula Gen Z and the Quest for Stability and Relationships Attracting and Retaining Talent in a Diverse World of Work Great Place to Work for Millennials Top Industries for Gen Z Structure and Formation of New Employment Contract Option 1: Traditional Approach Option 2: Contractor Approach Option 3: Purpose-Driven Approach Millennials and Gen Z are the Future of the Workforce Final Thoughts on Managing Millennials and Gen Z Workers Chapter 4: The Changing Nature of Workforces and Employment Categories Professor William Garrison Workforce Definitions Unemployment Categories Current Workforce Terms and What’s Missing Employees Self-Employed Unpaid Family Employees ""Gig Workers"" Labor Force by Age Current Employment Categories Why They are Becoming Obsolete Grey-Collar Work: Why Blue-Collar and White-Collar Labels are No Longer Appropriate New Employment Categories Contingent Worker Flexible Worker ""Gig Worker"" Opportunities and Benefits of New Employment Structure Chapter 5: The Changing Nature of Employee Relations and Working Conditions Professor William Garrison Current Employee Relations Motivation Theories Maslow’s Hierarchy of Needs (1943) Equity Theory (1963) Herzberg’s Two-Factory Theory (1964) Expectancy Theory (1964) Goal-Setting Theory (1968) Self-Determination Theory (1985) Five Sources of Power Boss-Subordinate Relationship Hierarchical Structure Organizational Structures and Strives Towards Improving Employee Relations Functional Org Charts Divisional Org Charts Matrix Systems Project Management & Special Assignments Flattening the Org Chart Current Working Conditions Role of Unions Role of OSHA Role of Technology & AI Systems Administrative Functions of Management Now Performed by Software Management Dashboards Tyranny of the Metrics International Business – Reducing Travel Air Travel Has Changed Technology for Flying After Corona Telecommuting Virtual Teams Remote Work Before Corona Remote Work After Corona Chapter 6: Managing Human Resources in the ""Gig Economy"" Professor William Garrison and Dr. Bashker Biswas Who are ""Gig Workers""? ""Gig Worker"" Mindset The Strategic Importance of ""Gig Workers"" Human Resources Processes Need to be Different ""Gig Worker"" Employment Contracts and Legal Status ""Gig Workers"" and Human Capital Acquisition (Staffing) Processes ""Gig Worker"" Compensation and Benefits Performance-based Pay for ""Gig Workers"" Early Delivery Bonus Cost Savings Bonus Quality Bonus Retention Bonus Consultation Stipend ""Gig Worker"" Training and Development Online e-Learning Portals Modified Employee Relations for ""Gig Workers"" Integrating ""Gig Workers"" into the Company Culture How HR Can Benefit from ""Gig Workers"" Chapter 7: Managing the Remote Employee Dr. Robert Ramirez Benefits of a Remote Workforce Challenges of Remote Working Remote Issue #1 – Lack of Face-to-Face Supervision Remote Issue #2 – Lack of Access to Information Remote Issue #3 – Social Isolation Remote Issue #4 – Work from Home Distractions Strategies for Managing the Remote Employee Strategy #1 – Clarify Goals Strategy #2 – Schedule Regular Virtual Meetings Strategy #3 – Humanize Good Communication, Not Products Strategy #4 – Help the New Work Environment to Become the Norm Strategy #5 – Track your Employee’s Progress Strategy #6 – Increase Employee Recognition Work from Home Software for the Remote Employee Chapter 8: Corporate Cultures in the Digital Age Dr. Robert Ramirez Corporate Cultures and Cultural Intelligence in the Digital Age National Cultural Differences Workplace Involvement Global Collaboration and Cultural Intelligence Multigenerational Workforce Corporate Culture and Religion Avoiding Ethnocentrism and Prejudice Corporate Culture Evolution from the Industrial Revolution The First Industrial Revolution – The Manufacturing Age The Second Industrial Revolution – The Technological Revolution The Third Industrial Revolution – The Information Age Today’s Fourth Industrial Revolution – The Digital Age Corporate Culture Disruptors of The Digital Age Digital Communities Digital Collaboration with ""Gig Workers"" and Contractors Globalization and a Diverse Workforce Cultural Intelligence – The Key to Thriving in The Digital Age Early Culture and Intelligence Theory Multidimensional Construct Theory Current Cultural Intelligence Theory Generations in the Workforce Theory New Opportunities for H.R. Professionals Building High-Performance Teams (Virtual Teams) Managing the Digital Environment Solutions and Problem Solving How to Recognize, Avoid, and Stop Stereotype Biases and Threats Recommendations for Practice Recommendation #1 – Help Your Workforce Explore their Own Cultural Beliefs Recommendation #2 – Help Your Workforce Understand Other Cultures Recommendation #3 – Help Your Workforce by Using Reverse Mentoring Recommendation #4 – Help Your Workforce by Using C.Q. Assessment Tools Succeeding in Today’s Global Marketplace Chapter 9: Organizational Behavior in The Digital Age Dr. Robert Ramirez Organizational Behavior Organizational Citizenship Behavior (OCB) Pre-Digital Era Theories Leading to the Current Motivational Theories Taylor Scientific Management Theory Elton May and the Hawthorne Studies Maslow’s Hierarchy of Needs Theory Herzberg’s Motivating Factors Theory Motivation in The Digital Age Leadership Theories Before The Digital Age Autocratic Leadership Participative (Democratic) Leadership Free-Rein Leadership Leadership in The Digital Age Advantages of a Flat Organizational Structure Chapter 10: Green Human Resource Management Professor William Garrison A Rose by Any Other Name ""Earth Day and the Polling of America"" Could Business Leaders Be the Solution? Corporate Social Responsibility (CSR) and The Green Movement Earth-Friendly Practices Environmental Management Systems (EMS) Why EMS is Not Enough and What Needs to Change Environmental, Social, and Governance (ESG) Rating Why HR is the Home of Green Green HR Framework How Green HRM Improves Employee Engagement and Retention Support of Senior Management Chapter 11: Employees as Owners Dr. Bashker Biswas Reviving Industrial Democracy A Historical Perspective Labor-Management Collaboration The ""Ascendancy of the Common Man"" The Cooperative Movement Industrial Democracy in America The Death of Industrial Democracy A Second Look Employee Stock Ownership Programs The History of Employee Ownership Employee Ownership Basics Benefits of Employee Ownership How Common is Employee Ownership? What is a Gain-Sharing Plan? The Scanlon Plan The Rucker Plan Advantages and Disadvantages of Gain-Sharing Plans Chapter 12: Managing Rewards in the Digital Age Dr. Bashker Biswas Traditional Compensation Base Salary Incentive Compensation Equity Compensation Sales Compensation Expatriate Compensation Risk Benefits Retirement Benefits Prerequisites Current Practices That Do Not Work in the Digital Age Issues with Job Evaluation Compensation Issues with Market Pay Issues with Performance Pay The Need for Change The Impact of Digital Technology on Reward Systems Design of Pay Frameworks The Career Model The Market Model The Retention Model The Contribution Model Redesigning Executive Compensation Chapter 13: The Human Cloud Dr. Bashker Biswas The Human Cloud Human Cloud Service Arrangements Geographical Flexibility Management and Administrative Efficiency Elements of the Human Cloud Crowdsourcing Online Work Services Online Staffing Platforms The Evolution of the Human Cloud The Facilitator Model The Arbitrator Model The Aggregator Model The Governor Model Key Human Capital Concerns and Issues in the Context of the Human Cloud Keeping Quality in Check Project Failure and Intellectual Property Leakage Concerns What Will Happen Next? Chapter 14: The Obsolete Labor Laws Dr. Bashker Biswas The First Angle: Enhancing Labor Unions Collective Bargaining The Obsolete Laws The Second Angle: Update Union Wins or Eliminate Them Industrial Era Labor Laws are Less Attractive to Workers Merging of Management and Worker Roles The United States Congress and the RAISE Act Updating Working Conditions Legislation AB5 in California Labor Law Implications for the Post-Covid Work Environment Chapter 15: People Analytics and Measurements Dr. Bashker Biswas Current Trends in Data Analytics Human Resource Analytics What is HR Analytics? The History of HR Analytics The Saratoga Institute Initiative HR Analytics and Measurements Explained The Benefits of HR Analytics Latest HR Metrics Turnover Forecasts Employee Engagement Diversity Hiring Rate Strategic Management Metrics Improving Your Talent Process with HR Analytics Exit Surveys HR Analytics Software An HR Analytics Example: Analyzing the Financial Impact of Employee Engagement HR Analytics Dashboard Predictive HR Analytics Trends HR Measurements Human Resource Metrics Data Comparison Chapter 16: The Human Asset Lifecycle Model (HALM)© Dr. Bashker Biswas The Case for Change The Era of Human Asset Capital Management The Human Element of Labor: Costs or Expenses? A Fleeting Intangible Asset The Human Asset Lifecycle Model (HALM)© Closing Remarks"

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"Bashker ""Bob"" Biswas, Ph.D., is a senior professor at DeVry University/Keller Graduate School of Management. William Garrison, M.Ed., MBA, is a professor and an online faculty chair at DeVry University and Keller Graduate School of Management. Robert L. Ramirez is an award-winning professor of International Business and faculty chair at DeVry University and Keller Graduate School of Management."

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