The Domino’s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution

Author:   Marcia Layton Turner
Publisher:   HarperCollins Focus
ISBN:  

9781400232734


Pages:   224
Publication Date:   06 September 2022
Format:   Paperback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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The Domino’s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution


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Overview

Imagine if you were present asa small pizza joint became one ofthe most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today. As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation,paved in industry-leading profits.In February 2018, according to Ad Age,Domino's unseated PizzaHut to become the largest pizza seller worldwide in terms of sales.  Rather than just tampering with a recipe that was working, they decided to think outside of the pizza box by creating digital tools that emphasized convenience and put the customer first.For the first time, the adaptable strategiesbehind the rise and dominance ofDomino'sare outlinedin these pages. Through the story of the Domino's, you’ll learn: How to create meaningful innovation without changing the core of the product that people already love. How to recognize and take advantage of unique opportunities to alleviate your customers’ pain points. How to grow a company by taking a holistic approach to the business. The importance of delivering a quality experience that will keep customers calling for more. Discover how this iconic organization got it right and created a successful long-lasting business, and how you can do the same for your company.

Full Product Details

Author:   Marcia Layton Turner
Publisher:   HarperCollins Focus
Imprint:   HarperCollins Leadership
Dimensions:   Width: 7.60cm , Height: 1.20cm , Length: 10.10cm
Weight:   0.226kg
ISBN:  

9781400232734


ISBN 10:   1400232732
Pages:   224
Publication Date:   06 September 2022
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Marcia Layton Turner, MBA is an award-winning business writer, ghostwriter, and senior writer at Kevin Anderson & Associates. In addition to being a contributor at Forbes.com, she has written for Businessweek, Entrepreneur, US News & World Report, Black Enterprise, and dozens of others. She helps CEOs, entrepreneurs, and business owners tell their stories.

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