Overview

WINNER: PA Voice Awards 2015 - Best Book for a PA (1st edition) With the world of work profoundly disrupted by artificial intelligence, machine learning and COVID-19, the role of the executive assistant is changed forever. Learn how to respond to these challenges and help create 'the better normal' while developing the leadership skills necessary to thrive in a senior administrative position. From bestselling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide to management in the context of an administrative role. Placing an emphasis on both personal leadership and practical skills, this new edition of the award-winning book teaches readers to manage a team, develop the emotional intelligence to understand their colleagues, negotiate effectively and confidently manage a project. Equipped with these tools, readers will be ready to steer their teams to organizational success in any situation. With new sections on best practice for managing remote workers and building a responsible relationship with new technologies, The Definitive Executive & Managerial Handbook is an indispensable guide for both ambitious PAs aiming for promotion and senior assistants who want to improve their skills.

Full Product Details

Author:   Sue France
Publisher:   Kogan Page Ltd
Imprint:   Kogan Page Ltd
Edition:   2nd Revised edition
Dimensions:   Width: 15.50cm , Height: 2.00cm , Length: 23.50cm
Weight:   0.500kg
ISBN:  

9781398602465

ISBN 10:   1398602469
Pages:   320
Publication Date:   03 November 2021
Audience:   General/trade ,  College/higher education ,  Professional and scholarly ,  General ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Chapter - 01: Introduction; Chapter - 02: The Leadership Challenge; Chapter - 03: How to Motivate Yourself and Your Teams; Chapter - 04: Developing Emotional Intelligence; Chapter - 05: Leading Effective Teams to Success; Chapter - 06: Performance Management; Chapter - 07: Coaching; Chapter - 08: How to Communicate with Different Personality and Behavioral Styles; Chapter - 09: Managing Projects; Chapter - 10: The Art and Science of Effective Negotiation; Chapter - 11: Change Management - How Can You Help

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Author Information

Sue France has over 30 years' experience as a secretary and Executive Assistant. She was previously the Emeritus UK Chairman for International Management Assistants organisation and was awarded the prestigious award of The Times Crème PA/DHL PA of the Year 2006. Sue presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries. She is based in Cheshire, UK.

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