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OverviewCustomer service is more than just a buzzword. It's a way of life. The Customer Service Handbook will show you the ins and outs of the customer service industry, from how to get started in this career field to how to handle difficult situations with grace and poise. You'll learn everything from how to properly greet customers when they enter your establishment to how to handle difficult situations or complaints with confidence. This book will prepare you for any situation-from customer satisfaction surveys to customer complaints about your products or services. The Customer Service Handbook is designed for anyone who wants to work in customer service, but it's also useful for those who want to improve their current customer service skills or simply brush up on their knowledge of what makes good customer service great! Full Product DetailsAuthor: Ibrahim MustaphaPublisher: Independently Published Imprint: Independently Published Dimensions: Width: 15.20cm , Height: 0.50cm , Length: 22.90cm Weight: 0.145kg ISBN: 9798355153885Pages: 100 Publication Date: 28 September 2022 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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