Compliance Business and Its Customers, The: Gaining Competitive Advantage by Controlling Your Customers
Author:   Edward Kasabov ,  Alex Warlow
Publisher:   Palgrave MacMillan
ISBN:  

9781283738484


Pages:   167
Publication Date:   01 January 2012
Format:   Electronic book text
Availability:   In stock   Availability explained
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Compliance Business and Its Customers, The: Gaining Competitive Advantage by Controlling Your Customers


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Overview

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

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Author:   Edward Kasabov ,  Alex Warlow
Publisher:   Palgrave MacMillan
Imprint:   Palgrave MacMillan
ISBN:  

9781283738484


ISBN 10:   1283738481
Pages:   167
Publication Date:   01 January 2012
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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