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Author:   Mathew Mercuri (McMaster University, Canada; University of Toronto, Canada; University of Johannesburg, South Africa) ,  Brian S. Baigrie (University of Toronto, Canada) ,  Steven K. Baker (McMaster University, Canada)
Publisher:   John Wiley & Sons Inc
Imprint:   John Wiley & Sons Inc
Dimensions:   Width: 20.30cm , Height: 1.30cm , Length: 25.20cm
Weight:   0.499kg
ISBN:  

9781394217861

ISBN 10:   1394217862
Pages:   208
Publication Date:   22 January 2026
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Awaiting stock  
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Table of Contents

Acknowledgements Chapter 1: Introduction Chapter 2: The Clinical Encounter 2.1: The Clinical Encounter: What is it? 2.2: Who is involved in the clinical encounter? 2.3: What are the goals of the clinical encounter? 2.4: Where does the clinical encounter take place? 2.5: What are the activities that take place during the clinical encounter? 2.6: Conclusion Chapter 3: The Patient and the Clinician 3.1: Why the individual patient matters 3.2: Person Centred Care 3.3: The clinician and their responsibilities 3.4: Supplier induced demand 3.5: Conclusion Chapter 4: Diagnosis 4.1: What do we mean by diagnosis and what is its purpose? 4.2: The diagnostic process 4.3: Sources of evidence in determining a diagnosis 4.4: Implications of a diagnosis 4.5: Conclusion Chapter 5: Effectiveness of care 5.1: What do we mean by “effective”? 5.2: Sources of evidence 5.3: Evidence Based Medicine 5.4: Clinical practice guidelines 5.5: Conclusion Chapter 6: Communication 6.1: What is communicated (and how)? 6.2: Factors affecting communication 6.3: Presenting risk 6.4: Management of care options 6.5: Decision aides 6.6: Conclusion Chapter 7: Clinical Judgment and Clinical Reasoning 7.1: Decision making under uncertainty 7.2: Models of clinical judgment and clinical reasoning  7.3: Conclusion Chapter 8: Decision Making 8.1: Models of decision making 8.2: Which model is used and how is that determined? 8.3: Shared Decision Making 8.4: Conclusion Chapter 9: Technology in the Encounter 9.1: Artificial Intelligence 9.2: The virtual encounter 9.3: Consumer products, smartphones, and wearable technology 9.4: Social media, discussion boards, and websites 9.5: Conclusion Chapter 10: Quality of Care 10.1: How do we define quality care? 10.2: How is quality of care measured? 10.3: Quality Indicators and Benchmarking care 10.4: Conclusions Chapter 11 – A “final” word on the clinical encounter References

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Author Information

Mathew Mercuri, PhD, PhD, is an Associate Professor in the Department of Medicine and an associate member of the Department of Philosophy at McMaster University and holds appointments at the University of Toronto and the University of Johannesburg. Brian S. Baigrie, PhD, is an Associate Professor at the Institute for the History and Philosophy of Science and Technology and the Institute for Health Policy, Management & Evaluation at the University of Toronto. Steven K. Baker, MSc, MD, FRCP(C), is an Associate Professor in the Department of Medicine and the HHAC Chair in Neuromuscular Rehabilitation at McMaster University.

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