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OverviewThe key book on problem-solving call center agent goals. Since the first book came out, the books have helped thousands of people learn a better way to reach their technology goals. One of the primary call center agent books of the modern era, it is based on the work of Sarah Madden, who deals with call center agent research within all levels of negotiation and resolution. 'The call center agent Handbook' offers a proven, step-by-step strategy for moving ahead with call center agent in every sort of environment. It offers readers a straight-forward, universally applicable method for call center agent growth without getting setbacks, angry-or failing. PLUS, INCLUDED with your purchase, are real-life document resources; this kit is available for instant download, giving you the tools to navigate and deliver on any call center agent goal. Full Product DetailsAuthor: Sarah MaddenPublisher: Emereo Publishing Imprint: Emereo Publishing Dimensions: Width: 15.20cm , Height: 0.20cm , Length: 22.90cm Weight: 0.068kg ISBN: 9781489135902ISBN 10: 1489135901 Pages: 42 Publication Date: 14 November 2016 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Temporarily unavailable  The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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