Overview

Two pioneering researchers identify key causes of workplace burnout and reveal what managers can do to promote increased productivity and health. Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Christina Maslach and Michael P. Leiter provide useful tools for identifying the signs of employee burnout, most often exhaustion, cynicism, and ineffectiveness. They also advise managers on assembling and interpreting worker self-evaluation surveys, which can reveal workplace problems and potential solutions. And when it comes to implementing change, Maslach and Leiter offer practical, evidence-driven guidance. The key, they argue, is to begin with less-taxing changes that employees nonetheless find meaningful, seeding the ground for more thorough reforms in the future. Experts estimate that more than $500 billion and 550 million workhours are lost annually to on-the-job stress, much of it caused by dysfunctional work environments. As priorities and policies shift across workplaces, The Burnout Challenge provides pragmatic, creative, and cost-effective solutions to improve employee efficiency, health, and happiness.

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"Michael P. Leiter is an organizational psychologist and consultant. He has been professor of organizational psychology at Deakin University in Australia, and was Canada research chair in occupational health at Acadia University. Christina Maslach is professor of psychology, emerita, at the University of California, Berkeley, and the cocreator of the Maslach Burnout Inventory, a widely used metric. In 2020 she received the Scientific Reviewing award from the National Academy of Sciences for her writing on burnout. Chloe Cannon is a non-union multi-genre audiobook narrator living in the Mid-Hudson Valley region of New York. Audiobook narration seized her interest when reading aloud to local seniors, who informed her that her reading sounded ""just like their audiobooks!"" Since then, she has narrated titles in a variety of genres, including young adult, sci-fi/fantasy, romance, self-help, thriller/suspense, sports memoir, and biography, with a special affinity for young adult/middle grade works. Her ""shapeshifting"" voice provides depth to each character within a story. AudioFile magazine has reviewed her narration: ""Cannon sounds so authentic that it's impossible not to be moved."""

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