Overview

"No one likes conflict--but that doesn't mean you have to avoid it. Learn how to turn those ""Oh, Sh*t! Moments,"" when opinions and personalities clash, into the juice that powers your team to great results or new heights. Politics. Confusion. Factions. Gossip. Turnover. If you lead a team, you may see conflict as the worst part of your job. You may see it as counterproductive, dysfunctional, and a waste of time because team members are not dealing with each other--maybe not even speaking. You may see lost opportunities, inspiration, cohesiveness, and ultimately, productivity. But what if you could see...results? That's what The Beauty of Conflict: Harnessing Your Team's Competitive Advantage is all about. Written by life and business partners CrisMarie Campbell and Susan Clarke, The Beauty of Conflict shows you how the perfect storm that occurs when vision, opinion, and passion come together can be fertile ground for creativity and innovation. By leaning in to those inevitable oh, sh*t! moments when people clash, you'll unleash the juice that powers your team's competitive advantage. You'll learn to: Utilize the potential energy of conflict Guide your team through difficult moments Bridge differences between people to boost your team's IQ Use conflict to spark innovation and team transformation Increase trust, engagement and profit Featuring true stories and practical examples drawn from the authors' 25 years of experience working with Fortune 500 and other major companies, The Beauty of Conflict will show you how to lead your team past the discomfort, embrace their differences--and leverage those oh, sh*t! moments into increased productivity and profitability."

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9780999450109

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Reviews

CrisMarie and Susan were instrumental in helping a 'smart' but 'unhealthy' team of mine work through some very serious, yet largely unspoken, conflicts. It wasn't a fast or easy process, but we're now the team that I knew we could be. The powerful techniques in The Beauty of Conflict had a huge impact on our teamwork and engagement--and we're having more fun and delivering even better results. --Mike Keller Nationwide CIO I was introduced to CrisMarie and Susan when they came in to work with our leadership team at Microsoft. I really value their perspective on teams, conflict and building trust through vulnerability, curiosity and real-team work on business issues. I have reused their materials over and over to great success with leaders and teams. I'm thrilled that this book is now out for other leaders. Their style is real, personal and practical. It's a must-read for a leader wanting to build strong relationships and get great business results. --Kim Hardgraves Microsoft Director, Business Operations & Compliance In an industry that has its roots in command and control, the concepts in this book provide a clear path for creating high-performing teams and a humane company culture. After having been first introduced to the Thrive! team seven years ago, I'm still getting great value from our work with Thrive! This is a must-read for any leader wanting to influence change on their team and in their organization overall. -- Catharine Farrow TMAC Resources CEO We partnered with Thrive! during a crucial time in our growth. We applied the Thrive! Team and communication tools to help us enhance the performance of our leadership team and improve our company culture, which contributed significantly to our success going public as one of the top five performing IPOs of 2016! --Evan Fein Impinj CFO I worked with Thrive! on two different teams: one I was a member of and one I lead. Each time Thrive!'s work was game-changing for our business. Our ability to work productively with conflict real-time, changed conflict into not a problem but a resource for creative and innovative problem solving. Our work with Thrive! helped transform not only my team but my entire organization. This book is a must read for anyone wanting to create organizational change. --Andrew Walker, Nationwide Bank President We have been married nearly 25 years and in business together for even longer so clearly we've learned to manage conflict. If not, we'd be either dead, divorced, or the business would have dissolved by now. We felt we had a good handle on this but after working with Susan and CrisMarie, we learned how to go beyond just managing conflict to actually harnessing the power (and the beauty!) of conflict to make our partnership -- both personal and professional -- even more powerful. Why settle for resolving conflict when you can turn it into a competitive advantage? --Greg & Jenifer Lambert TERRA Staffing Group, CEO and VP Conflict is never my favorite thing, and truth-telling can lead to conflict. But I've found that when we face this fact with integrity, an alchemical change turns coworkers into true creators. CrisMarie and Susan describe this process in Beauty of Conflict, and I'd recommend this book to anyone who wants to improve team performance at work or anywhere else. Martha Beck, Martha Beck Inc. CEO and Author

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