Overview

This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively. ● Decode the warning signs through stories of each type ● Discover practical tools and techniques for dealing with each type ● Find short exercises to help you build the right mindset for success ● Boost workplace relationships with videos and an online quiz

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Nick Robinson has been working as an executive coach since 1999, helping people to make their management and team roles as effective as possible and to be fulfilled at work. He coaches people in large and small businesses and organizations in the private, public, and third sectors. Dennis Kleinman has been narrating audiobooks since 2013 and has at least forty titles to his credit. His career began with a biography of a British general, Sir David Fraser, and then transitioned into a series of period romance audiobooks. He has also narrated half a dozen nautical themed audiobooks, as well as South African themed works that include The Lion Seeker and The Zebra Affaire. He lives with his family in Los Angeles.

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