Overview

For undergraduate/graduate-level courses in Hospitality Information Systems, and Hospitality Technology. This text examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it to succeed in the hospitality business.

Full Product Details

Author:   Peter Nyheim ,  Daniel Connolly
Publisher:   Pearson Education (US)
Imprint:   Pearson
Edition:   2nd edition
Dimensions:   Width: 17.90cm , Height: 1.40cm , Length: 23.10cm
Weight:   0.380kg
ISBN:  

9780135038024

ISBN 10:   0135038022
Pages:   288
Publication Date:   22 February 2011
Audience:   College/higher education ,  Tertiary & Higher Education
Replaced By:   9780134484495
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

1. If You Think You Don't Need to Know About IT, Think Again! 2. Using Information Technology to Drive Competitive Advantage 3. Computing Essentials 4. Networks and Security 5. E-commerce 6. Restaurant Management Systems 7. Hotel and Resort Technology 8. Hotel Global Distribution Systems and Channels 9. Databases 10. Competing on Knowledge: How the Power of Information Can Enable Great Things 11. Technology in the Casino Industry 12. Technology for the Meetings and Events Industry 13. Strategic Hospitality Technology Investment APPENDIX I: Sample Request for Proposal (RFP)

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