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The struggle to apply contextually sensitive and genuinely participatory models and practices in the challenge of ensuring that the digital technologies are responsive to a multiplicity of needs is ongoing. The contributors to this book rightly insist that access to technology is never a sufficient underpinning for sustainable social change that is consistent with democratic values. This book should be widely read and its lessons integrated within all efforts to encourage theory and practice designed to empower people through their use of information and communication technologies. -- Robin Mansell, London School of Economics and Political Science Servaes has edited a wealth of essays about the relation of technology and social change. Most chapters debunk the popular instrumentalism and solutionism of new technologies. However, technology is both defining and enabling. The book shows that in the end social and human factors prevail. For example, digital media promise more democracy and access for all, but in practice they could also lead to control or oppression and inequality of actual benefits. -- Jan A.G.M. van Dijk, University of Twente A strong and compelling demystification of technology that should be read widely. The contributors deserve more than 3 A's for their intelligent and persuasive discussions that challenge prevailing views of technology's role in society. -- Janet Wasko, University of Oregon Technological determinism keeps haunting reearch and policy in the field of communication. This book provides - through its scholarly contents and excellent structure - essential guidance to understand how deterministic approaches stand in the way of putting people first and facilitating sustainable social change. Invaluable reading for researchers, teachers and policymakers! -- Cees J. Hamelink, University of Amsterdam Many of us see changes following the emergence of new technologies and believe that there is a causal relationship between the two. This book shows a different picture-one with the human factor accounted for, and explains why and how people matters in regard to ICTs and social change. -- Georgette Wang, National Chengchi University

The struggle to apply contextually sensitive and genuinely participatory models and practices in the challenge of ensuring that the digital technologies are responsive to a multiplicity of needs is ongoing. The contributors to this book rightly insist that access to technology is never a sufficient underpinning for sustainable social change that is consistent with democratic values. This book should be widely read and its lessons integrated within all efforts to encourage theory and practice designed to empower people through their use of information and communication technologies. -- Robin Mansell, London School of Economics and Political Science Servaes has edited a wealth of essays about the relation of technology and social change. Most chapters debunk the popular instrumentalism and solutionism of new technologies. However, technology is both defining and enabling. The book shows that in the end social and human factors prevail. For example, digital media promise more democracy and access for all, but in practice they could also lead to control or oppression and inequality of actual benefits. -- Jan A.G.M. van Dijk, University of Twente, the Netherlands A strong and compelling demystification of technology that should be read widely. The contributors deserve more than 3 A's for their intelligent and persuasive discussions that challenge prevailing views of technology's role in society. -- Janet Wasko, University of Oregon Technological determinism keeps haunting reearch and policy in the field of communication. This book provides - through its scholarly contents and excellent structure - essential guidance to understand how deterministic approaches stand in the way of putting people first and facilitating sustainable social change. Invaluable reading for researchers, teachers and policymakers! -- Cees J. Hamelink, University of Amsterdam

The struggle to apply contextually sensitive and genuinely participatory models and practices in the challenge of ensuring that the digital technologies are responsive to a multiplicity of needs is ongoing. The contributors to this book rightly insist that access to technology is never a sufficient underpinning for sustainable social change that is consistent with democratic values. This book should be widely read and its lessons integrated within all efforts to encourage theory and practice designed to empower people through their use of information and communication technologies. -- Robin Mansell, London School of Economics and Political Science Servaes has edited a wealth of essays about the relation of technology and social change. Most chapters debunk the popular instrumentalism and solutionism of new technologies. However, technology is both defining and enabling. The book shows that in the end social and human factors prevail. For example, digital media promise more democracy and access for all, but in practice they could also lead to control or oppression and inequality of actual benefits. -- Jan A.G.M. van Dijk, University of Twente A strong and compelling demystification of technology that should be read widely. The contributors deserve more than 3 A's for their intelligent and persuasive discussions that challenge prevailing views of technology's role in society. -- Janet Wasko, University of Oregon Technological determinism keeps haunting research and policy in the field of communication. This book provides-through its scholarly contents and excellent structure-essential guidance to understand how deterministic approaches stand in the way of putting people first and facilitating sustainable social change. Invaluable reading for researchers, teachers and policymakers! -- Cees J. Hamelink, University of Amsterdam Many of us see changes following the emergence of new technologies and believe that there is a causal relationship between the two. This book shows a different picture-one with the human factor accounted for, and explains why and how people matters in regard to ICTs and social change. -- Georgette Wang, National Chengchi University

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Jan Servaes is chair professor and head of the Department of Media and Communication at the City University of Hong Kong.

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