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OverviewWhat Customers Crave - How to Create Relevant and Memorable Experiences at Every Touchpoint by Nicholas Webb. You have heard the adage, the customer is always right, but do you really know how to put this principle into practice? In What Customers Crave, Nicholas J. Webb claims that over the years, entrepreneurs have lost sight of what works to keep their customers happy. Webb wants you to bring your customers back to where they belong: at the center of attention in your business. He created a system of what he calls touchpoints, to make sure your customers are content every step of the way. Do you know what your customers crave, and more importantly how to fulfill their craving? Why read this summary: Save time Understand the key concepts Notice: This is a WHAT CUSTOMERS CRAVE Book Summary. NOT THE ORIGINAL BOOK. Full Product DetailsAuthor: Book Summary PublishingPublisher: Independently Published Imprint: Independently Published Dimensions: Width: 12.70cm , Height: 0.20cm , Length: 20.30cm Weight: 0.045kg ISBN: 9798621870164Pages: 34 Publication Date: 05 March 2020 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Temporarily unavailable  The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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