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"Lainey is the expert on how to work collaboratively to create long term societal inclusion."" - Jenny Lay-Flurrie, Chief Accessibility Officer, Microsoft ""This fantastic guide to structured negotiations provides valuable insights for anyone interested in becoming a better advocate. I really enjoyed reading this book and appreciate all the lessons within."" - Haben Girma, Human rights lawyer and author of the best seller, Haben, the Deafblind Woman Who Conquered Harvard Law. --- Structured Negotiation: A Winning Alternative to Lawsuits shares stories and strategies from 25 years of successful collaborations between the disability community and some of the largest public and private organizations in the United States. Born at the intersection of accessibility, technology, disability, and dispute resolution, the pioneering strategy described in this book has been instrumental in creating a more inclusive digital world for a quarter century. First published by the American Bar Association, the Second Edition includes new Structured Negotiation win-wins, other new content, and Forewords by Haben Girma, author of the best-selling Haben: The Deafblind Woman Who Conquered Harvard Law and by Susana Sucunza, Basque Country Spain collaborative lawyer and president of the Basque Country Collaborative Law Association. Not just for lawyers, the book offers an effective and path-breaking method to resolve disputes without lawsuits, and to lessen the conflict and expense of filed cases. Lawsuits play an important role in moving society forward. But the legal profession ― and the public it serves ― deserve less costly, less stressful, and more cooperative and ethical alternatives. Clients need a forum where stories matter. Would-be defendants need a process that allows them to do the right thing without having to prove there is no problem to begin with."

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This fantastic guide to Structured Negotiation provides valuable insights for anyone interested in becoming a better advocate. Readers learn effective strategies through easy-to-follow explanations with fascinating anecdotes from the author's work as a disability rights attorney. I really enjoyed reading this book and appreciate all the lessons within. -Haben Girma, Human rights lawyer and author of the best seller, Haben, the Deaf blind Woman who Conquered Harvard Law Building a more inclusive and accessible world takes patience, partnership and persistence, and a copy of this book! Lainey is the expert on how to work collaboratively to create long term societal inclusion. -Jenny Lay-Flurrie, Chief Accessibility Officer, Microsoft Structured Negotiation has a reach far beyond the legal world. Imagine if routine business and design challenges were solved with a process that assumed the win-win outcomes described in this book. Lainey's focus on cooperation, collaboration, and problem-solving points the way to a world designed for everyone. Whitney Quesenbery, Director, Center for Civic Design; co-Author, A Web for Everyone Designing Accessible User Experiences As one of America's leading civil rights lawyers, Lainey Feingold uses Structured Negotiation to obtain far-reaching settlements without litigation. Now she shares her secrets. This book should be required reading for lawyers and law students alike. Samuel R. Bagenstos, Frank G. Millard Professor of Law, University of Michigan Law School; Former Principal Deputy Assistant Attorney General for Civil Rights Lainey Feingold's thoughtful and experienced-based distillation of her new approach to resolving disputes through Structured Negotiation has the potential to make a major impact on how we resolve disputes. Bearing strong similarities to Collaborative Law, and integrating well with mediation, the Structured Negotiation model provides a detailed roadmap for principled peacemaking in complex cases. David Hoffman, Esq., Founder, Boston Law Collaborative, LLC; John H. Watson, Jr. Lecturer on Law, Harvard Law School I've participated in a Structured Negotiation with Lainey Feingold and have seen first-hand how it achieves real benefits that are broader, less costly, and arrive much faster than through traditional litigation. This book proves that zealous advocacy and civility can coexist in the practice of law. It should be required reading for all lawyers. Denise Norgle, Division General Counsel, TransUnion LLC This book offers an easy-to-read roadmap for a creative new approach to resolving legal disputes that will benefit all clients, from the most powerful corporation to the most disempowered individual. It should be mandatory reading for law students and every practicing litigation lawyer. David Lepofsky, visiting professor, Osgoode Hall Law School, Toronto Canada

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