Overview

Whether you are thinking about running a B&B or have already made the decision and are ready to start planning your business, this book will tell you all you need to know. If you are already established with a B & B, it will help you provide quality accommodation and maximize your earnings and occupancy rates. Their book will help you in: - Planning and preparing your business, including defining your market, budgeting, pricing, regulation and compliance, accounting and taxation. - Deciding what to offer - in guest bedrooms and for meals and drinks. - Dealing with practicalities, such as managing reservations and keeping records, taking payments, maintaining safety and security. - Marketing your B&B - setting your strategy, networking and making local contacts, advertising and PR, creating your own website. - Expanding your business and ultimately selling it. Also included is direction to a dedicated website to support you as you build your successful B&B business. This second edition has been completely and thoroughly revised and updated to include, amongst other new material, important changes in the area of regulation. Contents: Introduction to the First Edition; Introduction to the Second Edition; Part One: Planning and Preparing; 1. 'The individual is beautiful' 2. Before you start; 3. Determining your market; 4. Budgeting; 5. Measuring success; 6. Pricing; 7. Classifying your B&B for business purposes; 8. Applying for licences; 9. Complying with fire regulations; 10. Obeying food safety requirements; 11. Further legislation; 12. Managing your finances; Part Two: Running your B&B; 13. Organising guest bedrooms and catering; 14. Making bookings; 15. Managing arrivals and departures; 16. Dealing with difficult customers and complaints; 17. Marketing your B&B; 18. Online marketing; Part Three: What Next? 19. Expanding your business; 20. Selling your business; Websites; Index.

Full Product Details

Author:   Louise Weston ,  David Weston
Publisher:   Little, Brown Book Group
Imprint:   How To Books Ltd
Edition:   2nd Revised edition
Dimensions:   Width: 17.20cm , Height: 1.30cm , Length: 24.60cm
Weight:   0.386kg
ISBN:  

9781845284435

ISBN 10:   1845284437
Pages:   177
Publication Date:   15 December 2010
Audience:   General/trade ,  Professional and scholarly ,  General ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Introduction to the First Edition; Introduction to the Second Edition; Part One: Planning and Preparing; 1. 'The individual is beautiful' 2. Before you start; 3. Determining your market; 4. Budgeting; 5. Measuring success; 6. Pricing; 7. Classifying your B&B for business purposes; 8. Applying for licences; 9. Complying with fire regulations; 10. Obeying food safety requirements; 11. Further legislation; 12. Managing your finances; Part Two: Running your B&B; 13. Organising guest bedrooms and catering; 14. Making bookings; 15. Managing arrivals and departures; 16. Dealing with difficult customers and complaints; 17. Marketing your B&B; 18. Online marketing; Part Three: What Next? 19. Expanding your business; 20. Selling your business; Websites; Index.

Reviews

'Solid advice, well written, good, up to date info especially on marketing.' Times online '...an extremely helpful and honest read. It made me realise that this business is not for me. I'm glad I purchased the book before investing financially in a potential disaster!' Reader review 1 Feb 2010

'One of the most practical, well structured, easy to read and informative small business books I have come across. I would have no hesitation recommending it to anyone considering running a B&B.' P.B. 'If you're thinking of buying a B&B or you've just started in one ... buy it. 'Solid advice, well written, good, up-to-date info especially on marketing' The Times.

Author Information

Louise and David Weston run their own B&B in Dorset. David is founder and Chief Executive of the Bed and Breakfast Association, the influential UK-wide trade association for B&B owners. David worked in the holiday business for 27 years and now runs his own marketing consultancy for service businesses - specializing in hospitality and tourism. Together Louise and David bring personal and professional experience to this book.

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