Overview

There is no doubt that quality has become a major feature in the survival plan of organisations. Survival programmes based on quality improvement require an unrelenting com­ mitment to include everyone, from the Managing Director down, in an ongoing, never-ending involvement based on monitoring, and improving, all our activities.

Full Product Details

Author:   Mal Owen
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Weight:   1.435kg
ISBN:  

9783540504818

ISBN 10:   3540504818
Pages:   379
Publication Date:   13 April 1989
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Out of stock  
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

1 Introduction.- 2 Data collection and representation.- 3 Problem-solving techniques.- 4 Measuring location and variability.- 5 The normal distribution and sampling.- 6 Control charts for variables.- 7. Capability and control.- 8 Interpreting patterns and setting up charts.- 9 Alternative techniques for charting variables.- 10 Control charts for attributes.- 11 Attribute charts for defective units.- 12 Attribute charts for defects.- 13 The Cusum technique.- 14 Machine capability analysis.- 15 Implementing the SPC programme.- 16 Avoiding the pitfalls.- Appendices.- A. Deming's 14 points for management.- C. Control chart constants and formulae.- D. Control chart constants (British Standards).- E. Derivation of US and British control chart constants.- F. Derivation of constants for individual/moving R chart.- G. Symbols and definitions.- H. Various charts Further information.- I. Further information.

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