Overview

Soft Skills For Hard Business explores the deep link between and the relevance of Behavioural Sciences in relation to the broad spectrum of Procurement, Supplier Relationship Management, Contract Management, Supply Chain Management and more. Current practice has generally focused on how procurement and the associated disciplines have been centred around logical and rational approaches, such as category management. This has further been reinforced by the use of many electronic platforms and systems and more recently digitalisation, AI, robotics and many other variants. However, despite the thoroughness and robustness of many of these processes, the profession has failed to consistently deliver competitive advantage that can be sustained from one enterprise to another. This book shows how aspects of Behavioural Sciences can be used to encourage significantly more complex and robust outcomes. These include chapters covering the foundations of Behavioural Science, understanding the 'Soft Skills' that we already employ, how to hone them and use them more efficiently, understanding biases and how to recognise and process them, game theory and its role, change management and overcoming cognitive hurdles and many other aspects.

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9781903499931

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Soft Skills for Hard Business provides us with a rich understanding of why business outcomes rely on more than just facts, data and sound processes to deliver sustainable value. It sets out in clear and practical language why the profession needs to evolve with the support of Behavioural Sciences, Decision Sciences and Social Sciences to assure its long-term success. – Andrew Coulcher, FCIPS, Group Membership and Knowledge Director, The Chartered Institute of Procurement and Supply

Soft Skills for Hard Business provides us with a rich understanding of why business outcomes rely on more than just facts, data and sound processes to deliver sustainable value. It sets out in clear and practical language why the profession needs to evolve with the support of Behavioural Sciences, Decision Sciences and Social Sciences to assure its long-term success. - Andrew Coulcher, FCIPS, Group Membership and Knowledge Director, The Chartered Institute of Procurement and Supply

Author Information

David L. Loseby has over 25 years’ experience at Senior Executive and Director level, driving value and change through procurement and organisational transformation. He is currently the Director for Aquitaine Strategy Limited, delivering consultancy, advisory, training and development services for a variety of global companies. He is also the principal advisor and researcher to Wezard, a collaboration advisory and platform specialist.

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