Social Media for Knowledge Sharing in Automotive Repair

Author:   Patric Finkbeiner
Publisher:   Springer International Publishing AG
Edition:   1st ed. 2017
ISBN:  

9783319485430


Pages:   346
Publication Date:   30 November 2016
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
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Social Media for Knowledge Sharing in Automotive Repair


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Overview

This book explores, describes and explains the predictors essential for the acceptance of social media as a digital platform to share professional knowledge in the field of automotive repair in Germany. It reports a rigorous literature review covering key elements of social media, knowledge management and technology acceptance studies. The book assumes a pragmatist approach and applies mixed methods in an exploratory sequential design, combining qualitative and quantitative methods to ensure robust collection and analysis of the collected data. Based on a survey on German automotive repair shops, the author provides a framework, for various stakeholders, to comprehend the motivations for knowledge sharing for automotive repair professionals in Germany. This book not only adds to the existing academic body of knowledge but also provides implications for industry and legislation on a European scale. 

Full Product Details

Author:   Patric Finkbeiner
Publisher:   Springer International Publishing AG
Imprint:   Springer International Publishing AG
Edition:   1st ed. 2017
Dimensions:   Width: 15.50cm , Height: 2.20cm , Length: 23.50cm
Weight:   0.887kg
ISBN:  

9783319485430


ISBN 10:   3319485431
Pages:   346
Publication Date:   30 November 2016
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Introduction.- Industry Background.- Literature Review.- Research Approach.- Participant Observation.- Qualitative research: semi-structured expert interview.- Quantitative research approach.- Conclusion.- Discussion.

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