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Overview"""Service Matters: The Art of Exceptional Customer Care"" is a comprehensive guide to providing top-quality customer service in any customer service industry. The book explores the importance of empathy, communication, and problem-solving skills in developing strong relationships with customers. From understanding customer needs to delivering personalized solutions, readers will learn the essential skills needed for exemplary customer service. Written in a clear and concise style, this book is a practical resource for anyone looking to improve their customer service skills and create long-lasting customer relationships. Whether you're a seasoned professional or new to the world of customer care, ""Service Matters"" is an indispensable guide for delivering exceptional service that will set your business apart from the competition." Full Product DetailsAuthor: G PettigrewPublisher: Independently Published Imprint: Independently Published Dimensions: Width: 18.90cm , Height: 0.60cm , Length: 24.60cm Weight: 0.227kg ISBN: 9798392189038Pages: 118 Publication Date: 22 April 2023 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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