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9781646425297

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"""Essential reading for teachers, practitioners, and students of technical communication and UX. Dr. Rivera's work is clear, careful, and inspired. From the powerful introduction, which provides a thorough history of interpretation and translation in the Americas, to the detailed research design chapter, to chapters chronicling the research; this book can serve as a model for informed, ethical, and just community-based research. The Rhetorical Mediator unequivocally advocates for Indigenous language rights and Indigenous language practices and makes the case for this advocacy as moral and ethical obligations for user experience researchers and practitioners. With this book, we have an excellent resource to better understand and continue this work."" --Miriam F. Williams, Texas State University ""Glass ceiling breaking. Está cabron el libro--this book is powerful and meaningful to all who read it. The engagement of Indigenous people in the technical writing field is next-level thinking that will surely have people wanting more. Gracias."" --Octavio Pimentel, Texas State University ""An important work in both writing studies and technical and professional communication. Rivera's work here makes a large impact."" --Enrique Reynoso, University of Washington Bothell ""Given that many traditional models of user experience ignore issues of power and positionality, this shift is paramount and holds great promise for the field. By centering equitability as the key in the UX honeycomb, Rivera disrupts and reorients the project of design to focus on marginalized audiences. Developing testimonios as a UX method is compelling and holds much promise for the field."" --Emma Rose, University of Washington Tacoma"

"“Essential reading for teachers, practitioners, and students of technical communication and UX. Dr. Rivera’s work is clear, careful, and inspired. From the powerful introduction, which provides a thorough history of interpretation and translation in the Americas, to the detailed research design chapter, to chapters chronicling the research; this book can serve as a model for informed, ethical, and just community-based research. The Rhetorical Mediator unequivocally advocates for Indigenous language rights and Indigenous language practices and makes the case for this advocacy as moral and ethical obligations for user experience researchers and practitioners. With this book, we have an excellent resource to better understand and continue this work.” —Miriam F. Williams, Texas State University ""Glass ceiling breaking. Está cabron el libro—this book is powerful and meaningful to all who read it. The engagement of Indigenous people in the technical writing field is next-level thinking that will surely have people wanting more. Gracias."" —Octavio Pimentel, Texas State University   “An important work in both writing studies and technical and professional communication. Rivera’s work here makes a large impact.” —Enrique Reynoso, University of Washington Bothell   “Given that many traditional models of user experience ignore issues of power and positionality, this shift is paramount and holds great promise for the field. By centering equitability as the key in the UX honeycomb, Rivera disrupts and reorients the project of design to focus on marginalized audiences. Developing testimonios as a UX method is compelling and holds much promise for the field.” —Emma Rose, University of Washington Tacoma  "

"""Essential reading for teachers, practitioners, and students of technical communication and UX. Dr. Rivera's work is clear, careful, and inspired. From the powerful introduction, which provides a thorough history of interpretation and translation in the Americas, to the detailed research design chapter, to chapters chronicling the research; this book can serve as a model for informed, ethical, and just community-based research. The Rhetorical Mediator unequivocally advocates for Indigenous language rights and Indigenous language practices and makes the case for this advocacy as moral and ethical obligations for user experience researchers and practitioners. With this book, we have an excellent resource to better understand and continue this work."" --Miriam F. Williams, Texas State University ""Glass ceiling breaking. Est� cabron el libro--this book is powerful and meaningful to all who read it. The engagement of Indigenous people in the technical writing field is next-level thinking that will surely have people wanting more. Gracias."" --Octavio Pimentel, Texas State University ""An important work in both writing studies and technical and professional communication. Rivera's work here makes a large impact."" --Enrique Reynoso, University of Washington Bothell ""Given that many traditional models of user experience ignore issues of power and positionality, this shift is paramount and holds great promise for the field. By centering equitability as the key in the UX honeycomb, Rivera disrupts and reorients the project of design to focus on marginalized audiences. Developing testimonios as a UX method is compelling and holds much promise for the field."" --Emma Rose, University of Washington Tacoma"

Author Information

Nora K. Rivera is assistant professor of rhetoric, composition, and technical communication at Chapman University. Her research centers on Latinx and Indigenous rhetorics and their intersections with technical and professional communications in local and transnational contexts, and her multidisciplinary work has been published in numerous scholarly journals.  

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