Revisiting Trustworthiness in Social Interaction

Author:   Mie Femø Nielsen ,  Ann Merrit Rikke Nielsen
Publisher:   Taylor & Francis Ltd
ISBN:  

9781032249568


Pages:   192
Publication Date:   30 September 2022
Format:   Hardback
Availability:   In Print   Availability explained
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Revisiting Trustworthiness in Social Interaction


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Overview

Bringing together trust research, rhetoric, ethnomethodology and conversation analysis, this book formulates an analytical program for conceptualizing and defining trustworthiness as an empirical research object in social interaction. Revisiting Trustworthiness in Social Interaction examines trustworthiness as a relational and dynamic concept. It reviews sociological and rhetorical approaches to the study of trustworthiness and respecifies it as an interactional phenomenon displayed, tested and negotiated by participants in social interaction. It identifies four participant orientations of trustworthiness that may be foregrounded in peoples’ dynamic identity projects, and it defines the phenomena 'character-bound displays' and 'sequential negotiation of character', both indicative of participants’ orientation to trustworthiness. In this way, the book turns the theoretical concept of trustworthiness into an empirical object of interaction analysis, pointing to a vast number of interactional indicators, which allow interaction analysts to explore if and how interactants orient to trustworthiness in an encounter. Exemplary cases from both mundane and institutional encounters are analyzed using ethnomethodological multimodal conversation analysis showing how trustworthiness is done, challenges, achived, negotiated and lost in interaction. The intended audiences are scholars of conversation analysis, ethnomethodology, rhetoric and the social sciences, especially communication, organizational and leadership studies, and their students.

Full Product Details

Author:   Mie Femø Nielsen ,  Ann Merrit Rikke Nielsen
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.417kg
ISBN:  

9781032249568


ISBN 10:   1032249560
Pages:   192
Publication Date:   30 September 2022
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

1. Introduction 2. Doing EM/CA research of inferred social phenomena 3. Defining trustworthiness as an interactional phenomenon 4. Methodology and data 5. Orientation to truth and honesty 6. Orientation to stake and interest 7. Orientation to knowledge and ability 8. Orientation to consistency and predictability 9. Concluding discussion Index

Reviews

"""The volume offers detailed and illuminating insight into the interactional dimensions of establishing and ascertaining trustworthiness in interaction. This is welcome and important research for the phenomenon of trust which is too often treated like an essential quality of persons rather than a relational dynamic interactional effect."" Anna Weichselbraun, Language in Society"


Author Information

Mie Femø Nielsen is a Professor in the Department of Nordic Studies and Linguistics at the University of Copenhagen, Denmark. Ann Merrit Rikke Nielsen is a Postdoc in the Department of Nordic Studies and Linguistics at the University of Copenhagen, Denmark.

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