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OverviewWith contributions from industry thought leaders the world over, this study presents important perspectives on strategy, transformation, and innovation as it questions the future shape and direction of the postal industry and what its business will be in the future. The book first addresses how and to what the post can reinvent itself before proceeding to focus on postal delivery and concentrate on the opportunities for building on the historical trust enjoyed by postal services. Additional sections address the opportunities for using digital technology solutions to build on the traditional physical capabilities of the post and explore how postal services can exploit these in their business propositions. Finally, this analysis tackles the global challenge of sustainability from the industry’s perspective. Four complementary case studies highlight how traditional postal networks are being reinvented in Africa, Australia, and Europe, and two final reflective pieces examine the past and the future to see what lessons can be learned. The insights provided by the industry professionals who contributed to this book reveal the many different ways in which the postal sector is being reborn and reinvented for a new generation and provide strong examples of the energy and life that there still is in the industry. Full Product DetailsAuthor: Derek Osborn , Joachim WesselsPublisher: Libri Publishing Imprint: Libri Publishing Dimensions: Width: 15.20cm , Height: 2.00cm , Length: 22.20cm Weight: 0.503kg ISBN: 9781907471988ISBN 10: 1907471987 Pages: 220 Publication Date: 30 April 2014 Audience: Adult education , College/higher education , Professional and scholarly , Further / Higher Education , Postgraduate, Research & Scholarly Format: Hardback Publisher's Status: Active Availability: Temporarily unavailable ![]() The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you. Table of ContentsReviewsAuthor InformationDerek Osborn is a business coach, a management trainer, and an international facilitator who focuses on strategy, human resource development, innovation, leadership, and change management. He spent 22 years working as a senior manager for the Royal Mail and more than 16 years working internationally across the postal industry. He has collaborated with businesses and organizations--including governments and national postal operators--to improve operations and efficiency, develop greater customer focus, develop innovative strategies, and implement transformation. He is the coeditor of three volumes of The Future Is in the Post. Joachim Wessels is a member of Deutsche Post DHL's Mail Divisional Board. Tab Content 6Author Website:Countries AvailableAll regions |