Overview

Psychological Aspects of Crisis Negotiation, Third Edition, explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Strentz, an experienced negotiator who designed and directed the FBI’s hostage negotiator program, lays out the critical elements that are required for a successful encounter with a hostage taker or other malfeasant. This book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as the Bay of Pigs invasion and the Challenger and Columbia incidents, this text demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this third edition also includes new chapters on the SWAT team/crisis negotiator interface and on the genesis of the increased incidence of mentally ill hostage takers. Based on decades of experience in the fi eld and practical advice from a national expert, this volume arms negotiators with the knowledge and tools they need to defuse crises and increase the odds that hostages will survive.

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9781138557024

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Reviews

Psychological Aspects of Crisis Negotiation addresses issues that other books don't cover in great detail. It stands alone and would be an excellent addition to any other book out there. I would heartily recommend this book for those who are crisis negotiation teachers and students. - Ray Birge, crisis negotiations consultant, Ray Birge and Associates; Captain, Oakland, CA, Police Department (retired) The sections on mental health history and SWAT interface are extremely timely. With mental health treatment cutbacks, law enforcement is dealing with increasing numbers of mentally ill persons. This book gives the tools police negotiators need in interacting with persons in crisis. It is also important to understand the SWAT vs. negotiations dynamic. The vast majority of SWAT calls are resolved by negotiations. It is imperative all negotiators understand how SWAT can help or hurt the negotiations process. - Russell Moore, Sheriff Sergeant, San Diego Sheriff's Department

Author Information

Thomas Strentz, PhD, is a professional anti-terrorism expert specializing in hostage negotiations, negotiator instruction, and hostage survival. A veteran of twenty-one years in the FBI, he designed, developed, and directed their hostage negotiations program and is now a consultant, trainer, and expert witness. He has been involved in resolving numerous terrorist situations worldwide.

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