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OverviewThis management manual and textbook introduces the theoretical basics of process management and provides a procedural model for process innovation. The procedural model makes it possible to develop customer-oriented processes in a structured manner and to design them in order to meet changing requirements. This textbook has been recommended and developed for university courses in Germany, Austria and Switzerland. This book enables readers to understand and apply the seven phase procedural model for process innovation in order to design and implement innovative processes. Exercises and review questions test understanding of the theoretically acquired knowledge. Full Product DetailsAuthor: Daniel R. A. Schallmo , Leo Brecht , Bujar RamosajPublisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Imprint: Springer Gabler Edition: 1st ed. 2018 Weight: 3.894kg ISBN: 9783662565544ISBN 10: 3662565544 Pages: 208 Publication Date: 21 May 2018 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand  We will order this item for you from a manufactured on demand supplier. Table of ContentsPreface.- Theoretical Basics.- Existing Approaches.- Procedural Model for Process Innovation.- Techniques for Analyzing the Business Model.- Techniques for Planning the Process Architecture.- Techniques for Developing the Process Vision.- Techniques for Developing the Process Deliverables.- Techniques for Planning the Process Flow.- Techniques for Creating the Process Management.- Techniques for Implementing Process Innovation.ReviewsAuthor InformationProf. Dr. Daniel R.A. Schallmo is an economist, management consultant, lecturer, and author. He is a professor at the Ulm University of Applied Science and is director of the Private Institute for Business Model Innovation. Prof. Dr. Leo Brecht is the Chairman of the Institute of Technology and Process Management at the University of Ulm and Titular Professor at the University of St. Gallen, Switzerland. Bujar Ramosaj (M. Sc.) is a research assistant at the Institute of Technology and Process Management at the University of Ulm. Tab Content 6Author Website:Countries AvailableAll regions |
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