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OverviewThe importance of automation in the various industries has increased dramatically in recent years; business process automation serves to enhance product quality, improve process safety and plant availability, and efficiently utilize resources and lower emissions. With almost every industry facing sweeping and unprecedented change, Process Automation Strategy in Services, Manufacturing and Construction responds to a rapid pace of transformation that is both a major challenge and a fantastic opportunity. Customers' expectations grow higher, economic pressures require them to do more with less, and each day new competitors appear. Examining case studies and examples of robotic process automation (RPA) across a range of industries and sectors, the authors explore the links between customer satisfaction and organizational performance, and how automation improves service for the end user. Appealing to business researchers, academics and practitioners, Process Automation Strategy in Services, Manufacturing and Construction brings to life the current trends in process automation and considers what the future holds. Full Product DetailsAuthor: Bharati Mohapatra (Veer Surendra Sai University of Technology, India) , Sanjana Mohapatra (University of Texas, USA) , Dr. Sanjay Mohapatra (Xavier Institute of Management, India)Publisher: Emerald Publishing Limited Imprint: Emerald Publishing Limited Dimensions: Width: 15.20cm , Height: 1.90cm , Length: 22.90cm Weight: 0.494kg ISBN: 9781804551448ISBN 10: 1804551449 Pages: 256 Publication Date: 20 February 2023 Audience: Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsChapter 1. Automating Business Chapter 2. Business Process Automation Chapter 3. Automation in Master Data Management (MDM) Chapter 4. Automation in Knowledge Management System Chapter 5. Automation in Software Project Management Chapter 6. ERP as Business Process Automation Tool Chapter 7. Fundamentals of RPA Chapter 8. Return on Investment Forom BPA Chapter 9. Automation in the Construction IndustryReviewsAuthor InformationBharati Mohapatra is an Associate Professor, Veer Surendra Sai University of Technology, Odisha. Sanjana M is actively involved in robotics process automation in University of Texas, Dallas, USA. Sanjay M is Professor at the Xavier Institute of Management, India. Tab Content 6Author Website:Countries AvailableAll regions |
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