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OverviewPassing the ITIL v2 Managers Exams gives you hard hitting advice about how to approach what is known in the industry as a difficult set of exams. The Service Support and Service Delivery exams for ITIL v2 are often feared, loathed or ignored. However, if you are going to take them on, then this book will become an exceptional source of guidance, advice, tips and tricks. The book is an enlightening insight from one of the world's most prolific trainers and experts in the field. Above all the book is a complementary product for those attending accredited training courses, with an experienced lead trainer. Any IT professional that wants to see the expected standard and requirements to pass the ITIL v2 Managers exams needs to add this to their library. Full Product DetailsAuthor: Roger Purdie , Lorna SharpPublisher: Pennine Solutions Pty Limited Imprint: Pennine Solutions Pty Limited Dimensions: Width: 15.20cm , Height: 0.50cm , Length: 22.90cm Weight: 0.173kg ISBN: 9780980605600ISBN 10: 0980605601 Pages: 110 Publication Date: 09 August 2009 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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