Overview

Due to the emergence of globalisation, the outsourcing has become one of the widely accepted business strategies (Felix & Shale, 2016). In the recent past, most of the firms have outsourced its diversified business operations with the ultimate aim of enhancing their service and product quality, to reduce production cycle, time lag and reduction of costs (Cooke et. al., 2005). The outsourcing also facilitates to focus on the core competencies of a firm which also highly influence on the organisational effectiveness. Thus, firms can be focused on the set of limited functions and outsource other business activities to outsiders who are specialists in the respective field (Delmotte & Sels, 2008). This strategy paves the way to focus on the core business activities for attaining competitive advantage and outsourcing of low-value-added activities to other firms (Hirschhorn & Gilmore, 1992; Ulrich, et al., 2008).

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9782706682520

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