Overview

In the wake of the economic crisis, many public services are facing a challenging environment in which they receive less funding but are expected to deliver better services. Organisational Innovation in Public Services develops new theoretical models and analyses case studies to provide an important insight into how to modernise public services.

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9781137011831

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Reviews

The topic of public service reform discussed in this book is relevant to all advanced industrial societies. There are no easy answers and this book does not fall into the trap of trying to provide any. Instead it offers the reader food for reflection on the challenges involved. In doing so it provides a valuable service to policymakers and practitioners as well as researchers - Gerry Stoker, Professor of Governance, University of Southampton, UK. A valuable and timely volume highlighting the considerable diversity of organizational innovation in the management of public affairs. The variety of organizational forms is immediately apparent from agencies through corporations, mutuals, social enterprises and beyond. They are all possible contributors to public governance, while themselves needing to be governed effectively as the analyses astutely confirm. - Ian Thynne, Adjunct Professor, Australian National University, Australia & Visiting Professor, University of Hong Kong - The reform and innovation of public sector services will be essential, but how will it be done? Will Information Technology transform public sector services as profoundly as it is altering the private service economy, indeed making possible the reforms and innovations. This volume usefully opens these and other debates about public sector governance. - John Zysman, Professor of Political Science & Co-Director of the Berkeley Roundtable on the International Economy, University of California, Berkeley, USA

The topic of public service reform discussed in this book is relevant to all advanced industrial societies. There are no easy answers and this book does not fall into the trap of trying to provide any. Instead it offers the reader food for reflection on the challenges involved. In doing so it provides a valuable service to policymakers and practitioners as well as researchers - Gerry Stoker, Professor of Governance, University of Southampton, UK. A valuable and timely volume highlighting the considerable diversity of organizational innovation in the management of public affairs. The variety of organizational forms is immediately apparent - from agencies through corporations, mutuals, social enterprises and beyond. They are all possible contributors to public governance, while themselves needing to be governed effectively - as the analyses astutely confirm. - Ian Thynne, Adjunct Professor, Australian National University, Australia & Visiting Professor, University of Hong Kong - The reform and innovation of public sector services will be essential, but how will it be done? Will Information Technology transform public sector services as profoundly as it is altering the private service economy, indeed making possible the reforms and innovations. This volume usefully opens these and other debates about public sector governance. - John Zysman, Professor of Political Science & Co-Director of the Berkeley Roundtable on the International Economy, University of California, Berkeley, USA

The topic of public service reform discussed in this book is relevant to all advanced industrial societies. There are no easy answers and this book does not fall into the trap of trying to provide any. Instead it offers the reader food for reflection on the challenges involved. In doing so it provides a valuable service to policymakers and practitioners as well as researchers - Gerry Stoker, Professor of Governance, University of Southampton, UK. A valuable and timely volume highlighting the considerable diversity of organizational innovation in the management of public affairs. The variety of organizational forms is immediately apparent from agencies through corporations, mutuals, social enterprises and beyond. They are all possible contributors to public governance, while themselves needing to be governed effectively as the analyses astutely confirm. - Ian Thynne, Adjunct Professor, Australian National University, Australia & Visiting Professor, University of Hong Kong - The reform and innovation of public sector services will be essential, but how will it be done? Will Information Technology transform public sector services as profoundly as it is altering the private service economy, indeed making possible the reforms and innovations. This volume usefully opens these and other debates about public sector governance. - John Zysman, Professor of Political Science & Co-Director of the Berkeley Roundtable on the International Economy, University of California, Berkeley, USA

Author Information

Ari-Veikko Anttiroiko, University of Tampere, Finland Anona Armstrong AM, College of Law and Justice, Victoria University Australia, Australia Darinka Asenova, Glasgow Caledonian University, UK Stephen J. Bailey, Glasgow Caledonian University, UK Alex D. R. Corra, VU University Amsterdam, Amsterdam, The Netherlands Jacobus de Ridder, University of Groningen, The Netherlands Mel Evans, Middlesex University, London, UK Giuseppe Grossi, Kristianstad University, Sweden Paul Rainford, London School of Economics and Political Science, UK Paul Roberts, Innovation Unit, UK Anna Thomasson, Lund University, Sweden Jane Tinkler, London School of Economics and Political Science, UK Pekka Valkama, University of Tampere, Finland Koen Verhoest, University of Antwerp, Belgium Isabel Vidal, University of Barcelona, Spain Peter Vincent-Jones, University of Sheffield, UK Matthew S. Wood, Baylor University, USA

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