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OverviewIn this original and highly useful resource, Colin Rule--a pioneer in the field of online dispute resolution (ODR)--shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online. Full Product DetailsAuthor: C Rule , Colin Rule (Online Resolutions, Inc.)Publisher: Jossey-Bass Imprint: Jossey-Bass ISBN: 9781280409752ISBN 10: 1280409754 Pages: 326 Publication Date: 01 January 2003 Audience: General/trade , General Format: Electronic book text Publisher's Status: Active Availability: In stock We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |