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OverviewThis training guide has been written specifically for the OCR ITQ (IT User Skills) level 1 unit Using Email, which requires you to make best use of e-mail software to safely and securely send, receive and store e-mail messages. Each exercise in this guide has been designed to gradually build up your knowledge of Microsoft Outlook using a simple, user friendly, step-by-step approach.This optional level 1 unit is has a credit value of 3, and requires you to demonstrate the basic skills and knowledge needed to use a range of e-mail software tools to compose, format, send and manage messages. This guide provides you with the knowledge and techniques necessary to meet these learning outcomes.Data files to accompany this title are available to download from our website, which allow you to practise the many different software features covered. Full Product DetailsPublisher: CiA Training LtdImprint: CiA Training Ltd ISBN: 9780857412058ISBN 10: 0857412051 Publication Date: 20 June 2016 Audience: Adult education , Further / Higher Education Format: Spiral bound Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsOpening & Closing Outlook; Using Outlook; Creating E-mail Messages; Appropriate Use of E-mail; Sending Messages; Receiving Messages; Replying to Messages; Forwarding Messages; Attachments; Organise and Store E-mail; Address Book; Finding and Printing E-mail; Using E-mail Safely; Guidelines, Laws and ProceduresReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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