Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management

Author:   Jörg Becker ,  Lars Algermissen ,  Thorsten Falk
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Edition:   2012
ISBN:  

9783642213557


Pages:   336
Publication Date:   13 January 2012
Format:   Hardback
Availability:   Awaiting stock   Availability explained
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Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management


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Overview

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Full Product Details

Author:   Jörg Becker ,  Lars Algermissen ,  Thorsten Falk
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Edition:   2012
Dimensions:   Width: 15.50cm , Height: 2.00cm , Length: 23.50cm
Weight:   0.705kg
ISBN:  

9783642213557


ISBN 10:   3642213553
Pages:   336
Publication Date:   13 January 2012
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Awaiting stock   Availability explained
The supplier is currently out of stock of this item. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out for you.

Table of Contents

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. – Bibliography. – Index. - Authors.

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