Overview

This book provides library managers with quantitative, qualitative, and descriptive models for decision-making, management, and planning. It consists of three major components: the application of standard workload factors, which provide the means for estimating staffing requirements to handle identified workloads; the estimation of workloads, for both library services and technical processing, based upon data about the populations of users and about materials acquired; and the assessment of the impact of environments external to the library (in the institution it serves, in publishing, in the national information economy), especially as determinants of the workloads. Dr. Hayes was the Dean of the prestigious UCLA Graduate School of Library and Information Science. He pioneered the merging of information science with librarianship, and he influenced the curriculum of library schools throughout the world. The book is packaged with a CD-ROM, which contains the latest version of Dr. Hayes' Library Planning Model (LPM)-a theoretical and practical model for library management, including mathematics, accounting structures, and problem-solving strategies. It operates in Microsoft Excel and includes Visual Basic macros that provide a high level of menu-driven operation; it includes extensive documentation in the form of context-sensitive help screens, which provide guidance to the user at every stage of operation. The LPM can be used together with several files of sample data which allow users to compare their own results with those from other libraries. Data sets are from ARL, ACRL, academic, medical, and business libraries.

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9780123341518

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Managers of academic libraries seeking assistance will find that this book and CD-ROM combination is a good value; these readers should consider it a purchase of a managerial software program rather than a book. The price is about the same cost as an hour of a library consultant's time; the possible return, however, is much better. Journal of the American Society for Information Science and Technology

Author Information

Robert M. Hayes is Professor Emeritus at the University of California, Los Angles. He received three degrees in Mathematics from UCLABA in 1947, MA in 1949, and Ph.D. in 1952. Dr. Hayes has served as President of the American Society for Information Science (1962/63), President of the Information Science & Automation Division (now LITA) of the American Library Association (1968/69), Vice-President and Chairman of Section T of the American Association for the Advancement of Science (1969-1971), and Chairman of the ALA Committee on Accreditation (1984-1986).Dr. Hayes served as a Presidential appointee, during 1979/80 and on the Advisory Committee to the 1979 White House Conference on Library and Information Service. He served as Chairman of the Public Sector/Private Sector Task Force of the National Commission on Libraries and Information Science (1979-1982), with primary responsibility for its report on cooperation between the sectors in providing information services. He served as Chairman of the Planning Panel for the National Library of Medicine on the future of the NLM collection (1985-1987).Dr. Hayes has published widely, including co-authorship with Joseph Becker of two basic texts: Information Storage and Retrieval: Tools, Elements, Theories and Handbook of Data Processing for Libraries, published by John Wiley and Sons, Inc. in 1963 and 1972, respectively. For ten years, he served as Associate Editor of the Journal of the ACM (1962-1972), and he has had a continuing appointment for the past ten years to the Editorial Board of Library & Information Science Research (1988-present).

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