Overview

Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier's educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. Approachable writing style uses a conversational tone for easy understanding. Procedure checklists outline the steps required to complete a full range of administrative tasks. Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. Chapter checkpoints promote comprehension with questions following sections of the text. Compliance tips provide focused guidance on how to follow HIPAA mandates. Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) NEW! Sample practice examination on the Evolve website provides effective preparation for certification.

Full Product Details

Author:   Brenda A. Potter (Medical Administrative Program Director, Minnesota State Community & Technical College<br>Moorhead, MN)
Publisher:   Elsevier - Health Sciences Division
Imprint:   Saunders
Edition:   5th edition
Weight:   0.860kg
ISBN:  

9780323763837

ISBN 10:   0323763839
Pages:   432
Publication Date:   26 November 2021
Audience:   College/higher education ,  Tertiary & Higher Education
Replaced By:   9780323509411
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock  
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Table of Contents

Chapter 1 The Career of a Medical Administrative Assistant Chapter 2 The Health Care Team Chapter 3 Medical Law and Ethics Chapter 4 The Diverse Community of Patients Chapter 5 Interpersonal Communications Chapter 6 Appointment Scheduling Chapter 7 Patient Reception and Registration Chapter 8 Health Information Management Chapter 9 Procedure and Diagnosis Coding Chapter 10 Medical Billing Chapter 11 Health Insurance and Health Benefits Programs Chapter 12 Business Operations of the Medical Office Chapter 13 Financial Management Chapter 14 Human Resource Management Chapter 15 Job Search Essentials Appendix I NEW! Semester Project (Using SimChart for the Medical Office) Appendix II Answers to Think About It Questions Appendix III Competency Assessment Checklists Appendix IV Using SimChart for the Medical Office Glossary Index

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